Room Attendant - Housekeeper

HHM Hotels is a distinguished hospitality company known for its commitment to excellence and guest satisfaction. With a portfolio of well-regarded hotels, HHM Hotels focuses on creating welcoming environments for travelers and visitors. The company prides itself on fostering a workplace culture that values inclusivity, diversity, and professional development. As a recognized equal-opportunity employer, HHM Hotels supports a work environment where all team members can thrive and contribute meaningfully to the guest experience. The company emphasizes values such as "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It," ensuring that employees are empowered to take ownership and deliver outstanding service.

The Room Attendant position at HHM Hotels is a full-time role central to maintaining the highest standards of cleanliness and comfort for guests. This role involves cleaning and maintaining guest rooms meticulously to meet established standards, ensuring guests receive a consistently pleasant and welcoming stay. The responsibilities of the Room Attendant include sweeping, mopping, scrubbing, vacuuming, changing bed linens, replenishing towels and amenities, and polishing furniture and fixtures. In addition to cleaning duties, Room Attendants are expected to interact warmly with guests, providing a friendly and professional greeting to enhance the overall guest experience.

Room Attendants also play a critical role in safety and maintenance by notifying management about any repair needs and handling guest items left behind according to the lost and found policy. The position may require flexibility to perform additional duties such as house person and lobby attendant roles during peak times or staffing shortages. Beyond routine tasks, the Room Attendant contributes to improving guest satisfaction scores by executing their duties with attention to detail and care.

The work environment includes physically demanding tasks that may involve standing for extended periods, walking, reaching, bending, lifting up to 20 pounds, and using cleaning chemicals safely in accordance with OSHA standards. HHM Hotels supports its employees through comprehensive benefits, including competitive wages for full-time and part-time roles, medical, dental, and vision insurance, paid time off, 401k company match, daily pay options, free basic life insurance, travel discounts, commuter benefits, employee assistance programs, wellness initiatives, educational development opportunities, and referral bonus programs.

This role offers a defined growth path within the housekeeping department, with potential advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles. Serving as a Room Attendant at HHM Hotels not only provides an opportunity to be part of a dynamic and guest-focused team but also to develop professionally in a supportive and inclusive workplace. This position is ideal for individuals dedicated to high standards of cleanliness, guest service, and teamwork in the hospitality sector.