Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a renowned hospitality company dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. With a strong focus on quality service, comfort, and cleanliness, HHM Hotels continuously strives to create welcoming environments where guests feel valued and cared for. Known for its commitment to employee growth and customer satisfaction, the company offers a range of career advancement opportunities that foster professional development and long-term success within the hospitality industry. As a prominent hotel operator, HHM Hotels prioritizes maintaining high standards in every aspect of its operations, ensuring that each property reflects its core values of integrity, excellence, and guest-centered service.
The role of a Guest Room Attendant at HHM Hotels involves cleaning and maintaining guest rooms to consistently meet the established standards of cleanliness and guest satisfaction. This hourly position, compensated at $17.00 per hour, is essential to the overall guest experience since it ensures a hygienic and comfortable environment. The Guest Room Attendant will perform a variety of housekeeping duties such as sweeping, mopping, scrubbing, vacuuming, changing bed linens, replacing towels and amenities, and polishing furniture and fixtures to maintain an inviting atmosphere. Attention to detail and adherence to hotel policies for lost and found items and maintenance issues are critical components of this role.
Furthermore, this position offers a clear growth path within the housekeeping department, starting from the role of Housekeeping Supervisor, advancing to Assistant Executive Housekeeper, and eventually to Executive Housekeeper. HHM Hotels supports its employees by providing training and opportunities to refine skills, participate in professional development, and contribute to an encouraging team environment. Individuals in this role are expected to greet guests warmly, operate safely while wearing required protective equipment, and remain responsive to guest needs to enhance satisfaction scores. Flexibility in work duties, such as assisting in house person and lobby attendant roles during peak periods or short staffing, underscores the dynamic and collaborative nature of the position.
HHM Hotels recognizes the physical demands of the Guest Room Attendant role, which includes standing for extended periods, lifting objects up to 20 pounds, bending, squatting, and the safe handling of cleaning chemicals in accordance with OSHA and MSDS standards. The company cultivates a supportive work environment where employee wellness and safety are paramount. By providing competitive wages, comprehensive benefits including medical, dental, and vision insurance, paid time off, and additional perks such as 401k match and travel discounts, HHM Hotels demonstrates its commitment to employee satisfaction and retention.
Joining HHM Hotels as a Guest Room Attendant means becoming part of a team that values people, embraces excellence, and encourages ownership and agility in every task. The company champions a culture where hearts serve, and capabilities grow, ensuring that employees feel appreciated and motivated to deliver their best. This role suits individuals who are attentive, dependable, and passionate about contributing to memorable guest experiences in a fast-paced hotel environment.
The role of a Guest Room Attendant at HHM Hotels involves cleaning and maintaining guest rooms to consistently meet the established standards of cleanliness and guest satisfaction. This hourly position, compensated at $17.00 per hour, is essential to the overall guest experience since it ensures a hygienic and comfortable environment. The Guest Room Attendant will perform a variety of housekeeping duties such as sweeping, mopping, scrubbing, vacuuming, changing bed linens, replacing towels and amenities, and polishing furniture and fixtures to maintain an inviting atmosphere. Attention to detail and adherence to hotel policies for lost and found items and maintenance issues are critical components of this role.
Furthermore, this position offers a clear growth path within the housekeeping department, starting from the role of Housekeeping Supervisor, advancing to Assistant Executive Housekeeper, and eventually to Executive Housekeeper. HHM Hotels supports its employees by providing training and opportunities to refine skills, participate in professional development, and contribute to an encouraging team environment. Individuals in this role are expected to greet guests warmly, operate safely while wearing required protective equipment, and remain responsive to guest needs to enhance satisfaction scores. Flexibility in work duties, such as assisting in house person and lobby attendant roles during peak periods or short staffing, underscores the dynamic and collaborative nature of the position.
HHM Hotels recognizes the physical demands of the Guest Room Attendant role, which includes standing for extended periods, lifting objects up to 20 pounds, bending, squatting, and the safe handling of cleaning chemicals in accordance with OSHA and MSDS standards. The company cultivates a supportive work environment where employee wellness and safety are paramount. By providing competitive wages, comprehensive benefits including medical, dental, and vision insurance, paid time off, and additional perks such as 401k match and travel discounts, HHM Hotels demonstrates its commitment to employee satisfaction and retention.
Joining HHM Hotels as a Guest Room Attendant means becoming part of a team that values people, embraces excellence, and encourages ownership and agility in every task. The company champions a culture where hearts serve, and capabilities grow, ensuring that employees feel appreciated and motivated to deliver their best. This role suits individuals who are attentive, dependable, and passionate about contributing to memorable guest experiences in a fast-paced hotel environment.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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