Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.50
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program

Job Description

HHM Hotels is a well-established hospitality company known for its dedication to excellence and superior guest experiences across its portfolio of hotels. With a commitment to fostering a positive work environment and encouraging career growth, HHM Hotels is a leader in the hospitality sector. The company continually upholds values centered on people, service, and operational excellence, ensuring guests receive outstanding service and accommodations. Known for its emphasis on employee development and workplace culture, HHM Hotels supports its team members with competitive wages, comprehensive benefits, and a collaborative environment that values individual contributions and growth potential.\n\nThe role available is for a Housekeeper, a vital position within the hotel's operational team responsible for maintaining cleanliness and comfort in guest rooms. This part-time or full-time hourly position offers a compensation rate of $20.50 per hour, reflecting the importance of the work and the standards upheld by the company. Housekeepers at HHM Hotels play an essential role in ensuring guest satisfaction by making certain that guest rooms meet stringent cleanliness standards. The responsibilities include cleaning guest rooms thoroughly according to established protocols, replacing linens and towels, and maintaining the overall aesthetics of furnishings and fixtures.\n\nAdditionally, housekeepers are expected to interact warmly with guests, fostering a welcoming atmosphere that enhances the guest experience. They must work efficiently within given time frames to complete cleaning tasks while adhering to safety standards including the use of personal protective equipment and compliance with OSHA and MSDS regulations. Housekeepers also contribute to operational support by assisting in lobby attendant duties and housekeeping supervisory responsibilities during peak periods or staffing shortages, promoting teamwork and seamless service delivery.\n\nThe company emphasizes a clear career path within housekeeping, including progression opportunities from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately to Executive Housekeeper. This growth potential is part of HHM Hotels' broader commitment to employee development and professional advancement. Housekeepers are also entrusted with reporting maintenance needs, processing lost and found items, and actively working to improve guest satisfaction scores, directly impacting overall department and hotel ratings.\n\nIn summary, the Housekeeper position at HHM Hotels offers an attractive opportunity for individuals seeking a role in a reputable hospitality company, with competitive pay, a welcoming work environment, structured advancement opportunities, and comprehensive benefits to support health, wellness, and professional growth.

Job Requirements

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • change bed linens and replace towels and other amenities
  • clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • notify managers concerning the need for repairs in guest rooms
  • process guest items left in rooms according to lost and found policy
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform house person and lobby attendant duties when short staffed or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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