Room Attendant - Housekeeper

HHM Hotels is a dynamic hospitality company known for its commitment to delivering exceptional guest experiences through quality service and a welcoming atmosphere. The company operates a range of hotels where guest satisfaction, employee growth, and a positive work environment are at the forefront of its values. HHM Hotels emphasizes a culture that cherishes the people it serves and the people who work for them, living by the principles of capability, heartfelt service, excellence, agility, and ownership. This philosophy fosters a supportive workplace where team members are encouraged to grow in their careers and contribute meaningfully to the guest experience.

The Room Attendant position at HHM Hotels plays a crucial role in maintaining the cleanliness and comfort of guest rooms, which directly impacts guest satisfaction and the company's reputation. This role requires individuals to meticulously clean and maintain guest rooms according to established standards, ensuring that every room meets the high expectations of HHM Hotels’ guests. Room Attendants are responsible for cleaning floors, dusting furniture, changing linens, replenishing towels and amenities, and polishing fixtures. They must also be vigilant in identifying and reporting any maintenance issues within guest rooms to ensure a seamless stay for guests.

Beyond cleaning, Room Attendants contribute to the overall guest experience by offering warm and friendly greetings to guests during their interactions. They uphold safety protocols by using protective equipment and adhering to OSHA and MSDS standards, reflecting the company’s commitment to workplace safety. The role may require flexibility, including performing housekeeping support tasks like serving as a house person or lobby attendant, especially during peak times or when short-staffed. HHM Hotels prioritizes professional development, offering a clear career progression path from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and eventually Executive Housekeeper.

This full-time or part-time position requires standing for extended periods and handling physical tasks such as lifting, bending, and using cleaning chemicals, calling for a responsible and diligent individual comfortable with these demands. Candidates should have at least a high school diploma or equivalent and some prior housekeeping experience or training. Proficiency in English is essential to ensure clear communication and understanding of safety and procedural guidelines.

HHM Hotels provides competitive wages and a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, 401k company match, and other perks designed to support their employees’ health, wellness, and professional growth. By joining HHM Hotels as a Room Attendant, individuals become part of a respected company committed to excellence, offering a supportive environment where employees can thrive and advance their careers while playing an integral role in delivering memorable guest experiences.