Room Attendant / Housekeeper

HHM Hotels is a prominent hospitality company dedicated to delivering exceptional guest experiences across its portfolio of properties. Renowned for its commitment to quality service, HHM Hotels places a strong emphasis on employee development and guest satisfaction. With a customer-centric approach and a focus on excellence, the company offers a supportive and dynamic work environment where team members are encouraged to grow their careers and contribute to a culture of hospitality excellence. The company prides itself on fostering values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide its operations and employee engagement.

The role of Room Attendant at HHM Hotels is a key position within the housekeeping department, responsible for maintaining cleanliness and order in guest rooms to meet established standards. This position plays a vital role in ensuring guest satisfaction by providing a clean, comfortable, and welcoming environment. As a Room Attendant, you will perform a variety of cleaning and maintenance tasks including sweeping, mopping, scrubbing, vacuuming, changing bed linens, and replenishing amenities. The role involves attention to detail in cleaning and polishing furniture and fixtures, as well as dusting and maintaining the overall room appearance. You will also be responsible for following safety standards by using protective gear and adhering to MSDS and OSHA guidelines, ensuring a safe workplace environment. Additionally, you will handle guest belongings found in rooms according to the lost and found policy and report any maintenance issues to management promptly.

Working as a Room Attendant at HHM Hotels offers a clear career progression path leading to Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately Executive Housekeeper roles. This progression reflects the company’s commitment to promoting from within and valuing employee growth. Furthermore, the position requires a warm and friendly demeanor when interacting with guests, contributing to a positive guest experience and supporting the company’s goal of increasing guest satisfaction scores. The workload may vary and include peak periods where flexibility is needed to perform additional duties such as house person and lobby attendant roles. The position requires physical stamina, including standing for extended periods and the ability to lift up to 20 pounds.

HHM Hotels offers competitive wages for both full-time and part-time opportunities and an excellent benefits package that includes medical, dental, and vision insurance, paid time off, a 401k company match, and daily pay options. Additional perks include life insurance, travel discounts, commuter benefits, wellness programs, educational and professional development opportunities, and a referral bonus program. The work schedule can include holidays and weekends, requiring adaptability from candidates. As part of HHM Hotels’ team, you will be joining a company that values its people and strives for excellence, ensuring that you have the resources and support to excel in your role and grow your career within the hospitality industry.