Room Attendant / Housekeeper

HHM Hotels is a distinguished hospitality company that prioritizes delivering exceptional guest experiences through superior service and hospitality excellence. As a respected player in the hotel industry, HHM Hotels operates a variety of properties known for their comfort, quality, and guest-centric approach. The company lives by its core beliefs: "People Are Our Capability," "Hearts That Serve," "Only Excellence," "Stay Nimble," and "Own It." With a strong commitment to employee growth and guest satisfaction, HHM Hotels fosters a supportive and dynamic workplace where employees are encouraged to develop their skills and advance their careers.

HHM Hotels is currently seeking a dedicated Housekeeper to join our team, responsible for maintaining the cleanliness and order of guest rooms and public areas to meet established standards. The role involves cleaning and maintaining guest rooms, ensuring hospitality standards are rigorously upheld, and contributing positively to the guest experience. This position offers a clear growth path, beginning as a Housekeeper and leading to supervisory roles such as Housekeeping Supervisor, Assistant Executive Housekeeper, and ultimately, Executive Housekeeper. This structured career progression underscores HHM Hotels' commitment to internal development.

The Housekeeper's role is fundamental to our operations because the cleanliness and comfort of guest rooms directly impact overall guest satisfaction and loyalty. Responsibilities include greeting guests with warmth, performing cleaning duties such as sweeping, mopping, scrubbing, vacuuming, changing bed linens, replenishing amenities, and polishing furniture and fixtures. Safety is paramount, so adherence to OSHA guidelines and proper use of protective equipment are mandatory. Additionally, housekeepers monitor room conditions and communicate repair needs to management. Flexibility is valued, as the role may require performing houseperson and lobby attendant duties during peak periods or staff shortages.

Beyond physical tasks, this position encourages awareness of guest satisfaction scores and motivates employees to contribute directly to enhancing the guest experience. Emphasis is placed on teamwork, professionalism, and a positive attitude. HHM Hotels offers competitive wages for both full-time and part-time roles, comprehensive medical, dental, and vision insurance, paid time off, and an employer-matched 401k plan. Additional perks include daily pay options, free basic life insurance, travel discounts, commuter benefits, wellness and employee assistance programs, educational and professional development opportunities, and referral bonuses.

The typical work environment involves variable schedules, including weekends and holidays, requiring physical endurance such as standing for long periods, bending, stretching, lifting up to 20 pounds, and careful handling of cleaning chemicals. HHM Hotels stands out as an employer who values people and excellence, making this an exciting opportunity for those looking to build a rewarding career in hospitality.