Room Attendant / Housekeeper

HHM Hotels is a renowned hospitality company with a strong commitment to delivering exceptional guest experiences through outstanding service and quality accommodations. Specializing in the hotel industry, HHM Hotels operates a portfolio of properties that cater to a wide range of travelers, from business professionals to vacationers seeking comfort and convenience. With a reputation built on the pillars of integrity, innovation, and excellence, HHM Hotels fosters a supportive work environment that emphasizes growth, teamwork, and customer satisfaction. The company’s vision, encapsulated by core values such as 'People Are Our Capability,' 'Hearts That Serve,' 'Only Excellence,' 'Stay Nimble,' and 'Own It,' reflects its dedication to nurturing talent and consistently elevating guest experiences.

The Room Attendant position at HHM Hotels is fundamental to maintaining the cleanliness and comfort of guest rooms, directly influencing overall guest satisfaction and the hotel’s reputation. This role is ideal for individuals passionate about hospitality and who take pride in creating welcoming environments for guests. The responsibilities include cleaning guest rooms thoroughly within set timeframes, ensuring that each room meets the company’s high standards. This involves tasks such as sweeping, mopping, scrubbing, vacuuming floors, changing bed linens, replacing towels and amenities, and polishing furniture and fixtures.

Room Attendants also play a critical role in guest interaction, greeting guests warmly and maintaining a professional demeanor that reflects the hotel’s commitment to hospitality. They are attentive to maintenance issues, promptly notifying management of any repairs needed in guest rooms to ensure timely resolution. Additionally, the position requires adhering to safety guidelines, including the use of protective equipment and compliance with MSDS and OSHA standards, ensuring a safe working environment for all team members.

Flexibility and teamwork are key aspects of this role, as Room Attendants may be required to assist as house persons or lobby attendants during peak periods or when staffing is limited. By contributing to the overall smooth operation of the housekeeping department, they support the achievement of high guest satisfaction scores. The company values growth and offers a clear career development path from Room Attendant to Housekeeping Supervisor, Assistant Executive Housekeeper, and finally Executive Housekeeper, providing opportunities for advancement within the organization.

HHM Hotels understands the importance of work-life balance and offers competitive wages for both full-time and part-time employees. Employees benefit from a comprehensive package including medical, dental, and vision health insurance, paid time off, 401k company match, and daily pay options. Additional perks such as free basic life insurance, travel discounts, commuter transit and parking benefits, employee assistance and wellness programs, educational and professional development opportunities, and a referral bonus program further demonstrate HHM Hotels' commitment to its workforce.

The physical demands of the Room Attendant role require standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, and lifting up to 20 pounds. The work schedule may vary and includes holidays and weekends, reflecting the dynamic nature of the hospitality industry. Ultimately, this position offers a rewarding opportunity for individuals who thrive in a fast-paced, service-oriented environment and aspire to develop a meaningful career in hotel housekeeping.