Room Attendant / Housekeeper

HHM Hotels is a renowned hospitality company committed to delivering exceptional guest experiences through high-quality service and outstanding accommodations. With a strong presence in the hotel industry, HHM Hotels prides itself on maintaining a welcoming, clean, and comfortable environment for all guests, ensuring that every stay is memorable and enjoyable. The company emphasizes the professional growth and development of its team members, providing clear career pathways from entry-level positions to supervisory and executive roles within the housekeeping department. HHM Hotels values its employees and provides a supportive work environment that fosters teamwork, excellence, and a guest-first mentality.

The Housekeeper role at HHM Hotels is crucial to upholding the cleanliness and comfort standards that guests expect. As a housekeeper, you will be responsible for cleaning and maintaining guest rooms to ensure they meet established standards, including sweeping, mopping, scrubbing, vacuuming, and replenishing supplies such as linens and towels. This role requires attention to detail, efficiency, and a proactive attitude toward maintaining a hygienic and inviting atmosphere throughout the hotel. In addition to cleaning duties, housekeepers at HHM Hotels are expected to engage warmly with guests, fostering a welcoming environment by greeting guests with a friendly demeanor. You will be tasked with notifying management of any repairs needed in rooms and managing guest lost and found items according to company policies.

Safety is a priority at HHM Hotels, with housekeepers required to adhere to all safety protocols, including the use of protective equipment and compliance with MSDS and OSHA standards. The role may also require you to fill in for house person and lobby attendant duties during peak periods or staff shortages, demonstrating flexibility and teamwork. HHM Hotels is deeply committed to guest satisfaction, encouraging housekeepers to be mindful of guest satisfaction scores and work towards continuous improvement. The company’s belief system — People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It — reflects its dedication to creating a respectful and empowering workplace culture that values employee contributions and encourages professional growth. This position offers a rewarding career path with opportunities for advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper, providing a clear trajectory for employees who demonstrate dedication and leadership potential.