Room Attendant - Housekeeper

HHM Hotels is a reputable hospitality company known for providing exceptional lodging experiences and fostering outstanding guest satisfaction. As a dynamic hotel chain, HHM Hotels prides itself on maintaining high standards in cleanliness, guest services, and overall operational excellence. With a strong commitment to employee growth and development, HHM Hotels offers a supportive work environment that empowers its staff to thrive and progress in their careers. The company culture centers on four core beliefs: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting a dedication to quality, agility, and ownership in every role.

The Housekeeper position at HHM Hotels is an integral part of the hospitality team focused on maintaining clean and welcoming guest rooms that meet established standards. This role is offered as an hourly position with competitive compensation of $18.75 per hour. The housekeeper’s responsibilities encompass cleaning guest rooms, changing linens, dusting and polishing furniture, and ensuring that all amenities are replenished according to set protocols. This position is designed for individuals who take pride in attention to detail and commitment to guest satisfaction.

Furthermore, this role offers a clear growth path within the housekeeping department, providing opportunities to advance from Housekeeping Supervisor to Assistant Executive Housekeeper and eventually to Executive Housekeeper. This structured career progression reflects the company’s investment in employee development and leadership cultivation.

Housekeepers at HHM Hotels are expected to greet guests warmly upon interaction, embodying the company’s service values. They are responsible for following safety guidelines including the use of protective equipment and adherence to OSHA and MSDS standards. Additionally, housekeepers may be called upon to assist with house person and lobby attendant duties during busy periods or staff shortages, highlighting the importance of teamwork and flexibility.

The position demands physical stamina, requiring standing for long periods, walking, lifting up to 20 pounds, and the safe use of cleaning chemicals. Attention to detail and awareness of guest satisfaction scores are vital, as the role directly impacts the customer experience and the overall reputation of the hotel. Housekeepers are trained to notify management promptly of any repair issues in guest rooms and handle any lost and found policies with care.

Working hours vary and can include weekends and holidays, aligning with the operational needs of the hospitality industry. HHM Hotels supports its employees with a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, daily pay options, 401k company match, and more. This benefits package underscores the company’s dedication to employee well-being and work-life balance.

Overall, a career in housekeeping at HHM Hotels is more than a job - it is an opportunity to be part of a respected hospitality brand committed to excellence, customer service, and professional growth.