Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus

Job Description

HHM Hotels is a respected hospitality company dedicated to providing exceptional lodging experiences through quality service, comfortable accommodations, and a commitment to guest satisfaction. With a portfolio of well-regarded hotels, HHM Hotels focuses on creating welcoming environments that cater to both business and leisure travelers. The company emphasizes growth, professionalism, and the personal development of its employees, making it an excellent place for dedicated individuals to build a rewarding career in the hospitality industry. HHM Hotels operates within a dynamic and fast-paced environment, driven by a philosophy that values people, service excellence, agility, and ownership at every level of the organization.

The Housekeeper role at HHM Hotels is integral to maintaining the high standards of cleanliness and guest satisfaction that define the company’s hospitality service. This position involves meticulous cleaning and maintenance of guest rooms, ensuring that every room meets established standards for comfort and hygiene. Housekeepers are frontline ambassadors of the hotel, tasked with greeting guests warmly and providing a clean, welcoming environment. Their duties include sweeping, mopping, scrubbing, vacuuming, changing linens, replenishing amenities, polishing furniture, and reporting maintenance needs.

Beyond these essential duties, the Housekeeper is expected to uphold safety standards by following OSHA and MSDS guidelines, using protective equipment, and practicing safe work habits. The role also involves flexibility to perform lobby attendant duties or houseperson tasks during peak times or when short staffed. HHM Hotels encourages career advancement through a well-defined growth path, from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately Executive Housekeeper, reflecting the company’s commitment to internal promotion and professional development.

HHM Hotels provides a supportive work environment with competitive wages for both full-time and part-time employees, comprehensive benefits, and opportunities for ongoing education and wellness programs. The Housekeeper will work varied shifts including weekends and holidays, requiring physical stamina to handle the demands of the role. The company’s core beliefs — People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It — guide every aspect of the work culture, emphasizing collaboration, service quality, continuous improvement, and accountability. This role represents a valuable opportunity for individuals seeking to join a forward-thinking hotel group dedicated to quality, growth, and guest happiness.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • Dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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