Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Wellness Program
Educational development
Referral Bonus Program

Job Description

HHM Hotels is a renowned hospitality company distinguished by its commitment to delivering exceptional guest experiences through outstanding service and a welcoming atmosphere. With a strong presence across multiple locations, HHM Hotels specializes in offering comfortable, clean, and inviting accommodations for travelers, ensuring that every guest enjoys their stay to the fullest. As part of its dedication to excellence in the hospitality industry, HHM Hotels fosters a culture of continuous growth and development for its employees, emphasizing teamwork, professionalism, and guest satisfaction.

The position available is for a Housekeeper who plays a vital role in maintaining the high standards of cleanliness and comfort that guests expect when staying at HHM Hotels properties. This role is essential in upholding the brand's reputation by ensuring guest rooms and public areas are meticulously cleaned and well-prepared. Housekeepers at HHM Hotels are responsible for tasks ranging from greeting guests warmly to cleaning and sanitizing rooms, restocking amenities, and reporting maintenance issues. This proactive approach helps create an inviting environment that enhances guest satisfaction.

Compensation for this role ranges from $16.00 to $18.00 per hour, reflecting the importance of the position and the company’s commitment to fair pay. HHM Hotels offers both full-time and part-time employment opportunities, accommodating diverse schedules and lifestyles. The company supports a clear career advancement path where housekeepers can progress to supervisory and executive roles such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper, showcasing a commitment to employee development and internal promotion.

In this role, the housekeeper will ensure guest rooms meet established standards by cleaning and maintaining furnishings, linens, carpets, and bathrooms using efficient and safe methods. Duties include changing bed linens, replacing towels, dusting furniture and fixtures, and using appropriate cleaning agents while adhering to safety protocols including OSHA and MSDS guidelines. The housekeeper will also be responsible for addressing guest interactions courteously, processing lost and found items, performing additional roles such as house person or lobby attendant when needed, and actively contributing to enhancing overall guest satisfaction scores.

Working at HHM Hotels means committing to safety, cleanliness, and guest-centric service. The role requires physical activity including standing, walking, lifting up to 20 pounds, and handling cleaning chemicals safely. The work schedule may involve holidays and weekends, reflecting the hospitality industry's dynamic nature. HHM Hotels values employees who are proactive, reliable, and dedicated to excellence.

This position offers an array of benefits including competitive wages, comprehensive medical, dental, and vision insurance options, paid time off, 401k company match, daily pay access, free basic life insurance, travel discounts, commuter benefits, employee assistance, wellness programs, educational development opportunities, and referral bonuses. The supportive work environment underscores HHM Hotels' belief in people as their greatest asset and champions principles like service, excellence, agility, and accountability. Joining HHM Hotels as a housekeeper means becoming part of a team that truly values its members and strives for excellence in every guest interaction.

Job Requirements

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • previous housekeeping experience required or equivalent training
  • understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • change bed linens and replace towels and other amenities
  • clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • notify managers concerning the need for repairs in guest rooms
  • process guest items left in rooms according to lost and found policy
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • perform house person and lobby attendant duties when short staffed or during peak periods
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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