Room Attendant / Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance

Job Description

HHM Hotels is a respected hospitality company well-known for its commitment to delivering exceptional guest experiences through high standards of cleanliness and customer service. With a network of hotels that focus on both comfort and efficiency, HHM Hotels emphasizes employee growth and sustainability, fostering a supportive environment where team members can thrive. The company actively promotes a culture of excellence that aligns with core values such as valuing people, serving with heart, maintaining high standards, staying adaptable, and taking ownership of responsibilities. Employment at HHM Hotels offers competitive wages, benefits, and opportunities for career advancement within a friendly and professional setting.

The role of a Housekeeper at HHM Hotels involves maintaining guest rooms to ensure the highest standards of cleanliness and guest satisfaction. This position is hourly paid at $19.50 per hour and includes responsibilities such as cleaning guest rooms thoroughly by sweeping, mopping, scrubbing, or vacuuming; changing bed linens and replacing towels and amenities; and ensuring furniture and fixtures are cleaned and polished to guest satisfaction. Housekeepers are expected to greet guests warmly upon interaction, helping to create a welcoming atmosphere and to uphold the reputation of the hotel.

Additional duties include reporting any repair needs to management, processing lost items according to company policy, and adhering to sustainable practices through the company’s EarthView program. Safety is a priority in this role, requiring housekeepers to use protective equipment and comply with MSDS and OSHA standards. Housekeepers also assist during peak periods by performing lobby attendant and house person duties as needed. This role plays a vital part in achieving high guest satisfaction scores and maintaining the overall positive experience for hotel guests. HHM Hotels values housekeepers who can work efficiently within allotted time frames while maintaining impeccable cleanliness and guest service. This position offers a clear career path including advancement to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles, providing motivated individuals with excellent opportunities for professional development. The company supports employee growth through educational programs, wellness initiatives, and employee referral bonuses, making it an attractive workplace for those seeking long-term hospitality careers.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • Dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Follow sustainability guidelines and practices related to HHM's EarthView program

Job Criteria

Experience

Mid Level (3-7 years)


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