Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $19.80
Work Schedule
Weekend Shifts
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter transit
Commuter parking
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a reputable hospitality company dedicated to providing exceptional guest experiences across its various properties. As a prominent player in the hotel industry, HHM Hotels emphasizes quality, comfort, and guest satisfaction, ensuring each visitor enjoys a welcoming and memorable stay. With a commitment to employee growth and development, HHM Hotels offers clear career advancement opportunities enabling staff members to progress professionally within the organization. The company fosters a supportive and dynamic work environment that values teamwork, dedication, and excellence in service.
The role of a Guest Room Attendant at HHM Hotels is pivotal in maintaining the cleanliness and comfort of guest accommodations. This position involves cleaning and refreshing guest rooms meticulously to meet established hotel standards, which directly impacts guest satisfaction and overall hotel reputation. With a wage of $19.80 per hour, this hourly role offers both full-time and part-time opportunities, making it accessible for various candidates seeking flexible employment.
Responsibilities include greeting guests warmly to create a positive impression, performing cleaning tasks such as sweeping, mopping, vacuuming, dusting, and polishing furniture and fixtures. Attendants replace linens, towels, and amenities while ensuring guest rooms are orderly and spotless within the designated timeframe. The role also requires attention to maintenance by reporting necessary repairs, following safety regulations, and contributing to special assignments such as lobby or housekeeping support during peak periods or staffing shortages. An emphasis on safety practices in line with OSHA and MSDS standards is essential. Moreover, the attendant plays a role in enhancing guest satisfaction by being attentive to feedback and striving for excellence in service delivery.
HHM Hotels invests in its employees by providing a career growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and then Executive Housekeeper. This progression underscores the company's dedication to nurturing talent and encouraging internal advancement. Employees benefit from comprehensive healthcare plans including medical, dental, and vision insurance, along with paid time off, a 401k company match program, daily pay options, and other valuable perks such as travel discounts and educational development. The work environment requires physical stamina, including prolonged standing and lifting, revealing the hands-on nature of this role.
Candidates with a high school diploma or equivalent experience in housekeeping are preferred, along with strong communication skills in English. HHM Hotels prides itself on core principles centered around capability, heartfelt service, excellence, agility, and accountability, which shape the organizational culture and daily operations. By joining HHM Hotels as a Guest Room Attendant, individuals contribute significantly to the hotel’s mission of delivering outstanding service while gaining opportunities for personal and professional growth.
The role of a Guest Room Attendant at HHM Hotels is pivotal in maintaining the cleanliness and comfort of guest accommodations. This position involves cleaning and refreshing guest rooms meticulously to meet established hotel standards, which directly impacts guest satisfaction and overall hotel reputation. With a wage of $19.80 per hour, this hourly role offers both full-time and part-time opportunities, making it accessible for various candidates seeking flexible employment.
Responsibilities include greeting guests warmly to create a positive impression, performing cleaning tasks such as sweeping, mopping, vacuuming, dusting, and polishing furniture and fixtures. Attendants replace linens, towels, and amenities while ensuring guest rooms are orderly and spotless within the designated timeframe. The role also requires attention to maintenance by reporting necessary repairs, following safety regulations, and contributing to special assignments such as lobby or housekeeping support during peak periods or staffing shortages. An emphasis on safety practices in line with OSHA and MSDS standards is essential. Moreover, the attendant plays a role in enhancing guest satisfaction by being attentive to feedback and striving for excellence in service delivery.
HHM Hotels invests in its employees by providing a career growth path from Housekeeping Supervisor to Assistant Executive Housekeeper and then Executive Housekeeper. This progression underscores the company's dedication to nurturing talent and encouraging internal advancement. Employees benefit from comprehensive healthcare plans including medical, dental, and vision insurance, along with paid time off, a 401k company match program, daily pay options, and other valuable perks such as travel discounts and educational development. The work environment requires physical stamina, including prolonged standing and lifting, revealing the hands-on nature of this role.
Candidates with a high school diploma or equivalent experience in housekeeping are preferred, along with strong communication skills in English. HHM Hotels prides itself on core principles centered around capability, heartfelt service, excellence, agility, and accountability, which shape the organizational culture and daily operations. By joining HHM Hotels as a Guest Room Attendant, individuals contribute significantly to the hotel’s mission of delivering outstanding service while gaining opportunities for personal and professional growth.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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