Room Attendant / Housekeeper

HHM Hotels is a renowned hospitality company that prides itself on delivering outstanding guest experiences through exceptional service and attention to detail. With a strong commitment to excellence, HHM Hotels operates a variety of properties known for maintaining high standards in comfort, cleanliness, and guest satisfaction. The company fosters a supportive work environment where employees are valued as key contributors to its success and are provided with growth opportunities and comprehensive benefits. HHM Hotels focuses on a culture that embraces core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which guide their approach to hospitality and teamwork. This dedication to service excellence has established HHM Hotels as a leader in the lodging industry, attracting guests who appreciate quality accommodations backed by attentive, friendly service.

The role of a Housekeeper at HHM Hotels is essential in maintaining the cleanliness, orderliness, and overall appearance of guest rooms to ensure every visitor enjoys a comfortable and pleasant stay. This position offers an hourly compensation of $25.00 and presents an excellent opportunity for individuals seeking a rewarding career in hospitality with a clear growth path, including roles such as Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper. Housekeepers at HHM Hotels are responsible for cleaning and maintaining guest rooms according to established standards, which includes sweeping, mopping, scrubbing, vacuuming, and polishing furniture and fixtures to uphold the property's high standards of hygiene and presentation. The role requires close attention to detail, the ability to work efficiently within designated time frames, and a strong commitment to guest satisfaction.

In addition to routine cleaning tasks, the housekeeper is expected to replace bed linens, towels, and amenities, inspect rooms for maintenance issues, and report any necessary repairs to management. They must also adhere to safety procedures, including the proper use of protective equipment and compliance with OSHA and MSDS standards. Housekeepers play a role in guest relations by greeting guests warmly during interactions, processing lost and found items per company policy, and occasionally assisting with house person and lobby attendant duties during peak times or staffing shortages. The position emphasizes teamwork, a proactive approach to maintaining high guest satisfaction scores, and flexibility in performing various duties as assigned by management. HHM Hotels values employees who demonstrate responsibility, efficiency, and a dedication to providing quality service in every aspect of their work environment. This role also requires physical stamina for activities such as standing for extended periods, walking, bending, lifting, and handling cleaning chemicals safely.

Candidates for the housekeeper position should ideally have a high school diploma and previous housekeeping experience or equivalent training to meet the demands of the role effectively. As English communication is important for following instructions and ensuring clear guest interactions, applicants need to understand and communicate in English. HHM Hotels supports its employees through competitive wages for both full-time and part-time positions, comprehensive medical, dental, and vision insurance options, paid time off, and a 401k company match program. Other benefits include daily pay, free basic life insurance, travel discounts, commuter transit and parking benefits, an employee assistance and wellness program, educational and professional development opportunities, and a referral bonus program. Work schedules may vary and include weekends and holidays, reflecting the hospitality industry's dynamic and guest-focused nature. This is a great opportunity for individuals passionate about delivering exceptional guest experiences and advancing their careers in the hotel industry.