
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a prominent hospitality company dedicated to providing outstanding guest experiences across its diverse portfolio of hotel properties. Known for its commitment to quality service and guest satisfaction, HHM Hotels operates a range of accommodations that cater to both leisure and business travelers. The company emphasizes a culture of excellence, continuous improvement, and a people-first approach, making it a leader in the hospitality industry. They invest in their employees' growth and development, ensuring a supportive and dynamic work environment where team members can thrive and advance their careers.
The role of Room Attendant at HHM Hotels is essential to maintaining the high cleanliness and comfort standards expected by guests. This position focuses on cleaning and servicing guest rooms to ensure they meet established company standards. Responsibilities include sweeping, mopping, scrubbing, and vacuuming floors; changing bed linens; replenishing towels and amenities; and polishing furniture and fixtures. Room Attendants are also responsible for notifying management of any maintenance issues and handling lost and found items according to company policies. Additionally, these team members must practice safe work habits, following OSHA and MSDS guidelines, and may take on house person or lobby attendant duties during peak periods or staff shortages. This role is designed to contribute directly to guest satisfaction scores and overall hotel performance, reflecting the company's commitment to offering an exceptional guest experience.
HHM Hotels values a warm and friendly approach when interacting with guests, encouraging Room Attendants to greet guests with genuine hospitality. The job offers clear growth opportunities, including progression to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles, supporting employees' career advancements within the company. Employment may involve variable work schedules, including holidays and weekends, and physical tasks such as lifting, bending, and the use of cleaning chemicals are integral to the position.
This opportunity provides competitive wages for both full-time and part-time employees, along with a comprehensive benefits package. These benefits include medical, dental, and vision insurance, paid time off, a 401k company match, daily pay options, life insurance, travel discounts, commuter benefits, employee wellness programs, educational and professional development support, and referral bonuses. HHM Hotels fosters a supportive work environment focused on capability, service, excellence, agility, and accountability. This room attendant role is a vital entry point for those passionate about hospitality and eager to contribute to a team known for outstanding guest service.
The role of Room Attendant at HHM Hotels is essential to maintaining the high cleanliness and comfort standards expected by guests. This position focuses on cleaning and servicing guest rooms to ensure they meet established company standards. Responsibilities include sweeping, mopping, scrubbing, and vacuuming floors; changing bed linens; replenishing towels and amenities; and polishing furniture and fixtures. Room Attendants are also responsible for notifying management of any maintenance issues and handling lost and found items according to company policies. Additionally, these team members must practice safe work habits, following OSHA and MSDS guidelines, and may take on house person or lobby attendant duties during peak periods or staff shortages. This role is designed to contribute directly to guest satisfaction scores and overall hotel performance, reflecting the company's commitment to offering an exceptional guest experience.
HHM Hotels values a warm and friendly approach when interacting with guests, encouraging Room Attendants to greet guests with genuine hospitality. The job offers clear growth opportunities, including progression to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles, supporting employees' career advancements within the company. Employment may involve variable work schedules, including holidays and weekends, and physical tasks such as lifting, bending, and the use of cleaning chemicals are integral to the position.
This opportunity provides competitive wages for both full-time and part-time employees, along with a comprehensive benefits package. These benefits include medical, dental, and vision insurance, paid time off, a 401k company match, daily pay options, life insurance, travel discounts, commuter benefits, employee wellness programs, educational and professional development support, and referral bonuses. HHM Hotels fosters a supportive work environment focused on capability, service, excellence, agility, and accountability. This room attendant role is a vital entry point for those passionate about hospitality and eager to contribute to a team known for outstanding guest service.
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
- Ability to stand for extended periods
- Physical ability to lift up to 20 pounds
- Ability to use cleaning chemicals safely
- Availability to work varied schedules including weekends and holidays
Job Qualifications
- High School diploma preferred
- Previous housekeeping experience required or equivalent training
- Understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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