Room Attendant / Housekeeper

HHM Hotels is a renowned hospitality company well-regarded for providing exceptional guest experiences and maintaining high standards across its hotel properties. Known for fostering a supportive and growth-oriented work environment, HHM Hotels is dedicated to excellence in hospitality and guest services. The company emphasizes core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, which reflect its commitment to both staff and guests alike. With operational presence across various locations, HHM Hotels offers competitive wages, comprehensive benefits, and ample career advancement opportunities within the hospitality industry.

The Room Attendant role at HHM Hotels is a critical position responsible for ensuring guest rooms are impeccably maintained to meet the highest standards of cleanliness and comfort. This role involves a variety of cleaning tasks including sweeping, mopping, scrubbing, vacuuming, and polishing furniture and fixtures to create a welcoming and hygienic environment for guests. Room Attendants also handle linen changes, towel replacements, and restocking of amenities to uphold the quality guest experience expected by HHM Hotels.

In addition to cleaning duties, Room Attendants are expected to greet guests warmly upon interaction, fostering positive guest relations that contribute to overall satisfaction. They are vigilant in reporting maintenance needs and processing any guest items left behind according to the hotel's lost and found policies. This position requires adherence to safety standards including the use of protective equipment and compliance with OSHA guidelines to ensure a safe work environment.

Room Attendants may also be called upon to assist in other areas such as performing house person and lobby attendant duties during peak times or staff shortages, demonstrating the flexible and collaborative work culture at HHM Hotels. The role offers a growth path within the organization, progressing through Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper positions, providing clear advancement opportunities for dedicated employees.

This position requires stamina and physical effort, including standing for extended periods and handling cleaning chemicals safely. HHM Hotels values individuals who can contribute to guest satisfaction scores and are motivated to improve departmental and overall guest satisfaction. The company provides both full-time and part-time employment options with competitive wages and a robust benefits package that supports employees’ health, financial security, and well-being.