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Room Attendant - Housekeeper

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Professional Development
Referral Bonus

Job Description

HHM Hotels is a nationally recognized hospitality company committed to delivering exceptional guest experiences across a diverse portfolio of hotels and resorts. Renowned for their dedication to excellence, HHM Hotels integrates the latest amenities with attentive customer service to ensure every guest feels valued and comfortable. The company prides itself on fostering inclusive work environments and career development opportunities for its employees, making it a preferred employer in the hospitality industry. With a broad presence in various locations, HHM Hotels balances innovation with traditional hospitality values to maintain a warm, inviting atmosphere at every property.

The role of Room Attendant at HHM Hotels is an essential position within the housekeeping department responsible for maintaining cleanliness, orderliness, and the overall appeal of guest rooms. This full-time or part-time opportunity offers competitive wages and a clear path for professional growth, moving from Housekeeping Supervisor to Assistant Executive Housekeeper and eventually to Executive Housekeeper. The Room Attendant must ensure rooms meet and exceed established standards by cleaning, dusting, changing linens, and replenishing amenities while paying attention to detail and guest satisfaction. This role requires interacting warmly and professionally with guests, contributing directly to the positive experience guests have during their stay. In addition to cleaning duties, the Room Attendant may be asked to fulfill house person and lobby attendant responsibilities during peak periods or staff shortages.

Employees in this role must practice safe working habits, comply with OSHA standards, and use appropriate protective equipment while performing physically demanding tasks such as lifting, bending, and standing for extended periods. HHM Hotels supports its employees by offering a comprehensive benefits package, including medical, dental, vision insurance, paid time off, 401k company match, and training opportunities to foster career advancement. This position also involves occasional weekend and holiday shifts, underscoring the need for flexibility and reliability.

Joining HHM Hotels as a Room Attendant means becoming part of a team that values hearts that serve, ownership, excellence, and adaptability. Team members play a vital role in achieving high guest satisfaction scores by ensuring the cleanliness and upkeep of rooms and public areas. The company emphasizes equal employment opportunities and a workplace free from discrimination, supporting a diverse workforce dedicated to hospitality excellence. Overall, this role is an ideal entry point for individuals passionate about hospitality, eager to develop their skills, and committed to creating memorable guest experiences at a reputable hotel company.

Job Requirements

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Qualifications

  • High school diploma preferred
  • Previous housekeeping experience required or equivalent training
  • Understand and communicate in English

Job Duties

  • Greet guests upon interaction with a warm and friendly greeting
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
  • Change bed linens and replace towels and other amenities
  • Clean and polish furniture and fixtures
  • dust furniture, walls or equipment
  • Notify managers concerning the need for repairs in guest rooms
  • Process guest items left in rooms according to lost and found policy
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Perform house person and lobby attendant duties when short staffed or during peak periods
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management

Job Criteria

Experience

Mid Level (3-7 years)


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