
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational opportunities
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company dedicated to providing exceptional guest experiences through unparalleled service and attention to detail. As a leading hotel management firm, HHM Hotels operates a portfolio of well-regarded properties, each committed to delivering comfort, quality, and memorable stays for all guests. Recognized for its people-first philosophy, HHM Hotels values the dedication and passion of its team members, fostering a supportive and engaging work environment that emphasizes growth and excellence.
The Room Attendant position at HHM Hotels plays a vital role in upholding the company’s high standards of cleanliness and guest satisfaction. This role involves cleaning and maintaining guest rooms to ensure they meet established cleanliness and comfort criteria. The Room Attendant is responsible for various tasks including sweeping, mopping, vacuuming, changing linens, replenishing amenities, and reporting maintenance issues when necessary. The role also requires adherence to safety standards including the use of protective equipment and following regulatory guidelines.
As a Room Attendant, you will interact with guests, providing a warm and friendly greeting to enhance their experience. The position offers a dynamic work environment where responsibilities may extend to assisting with housekeeping support and lobby duties during busy periods. The role requires attention to detail, efficiency to complete cleaning within the allotted time frames, and a proactive approach to maintaining a welcoming atmosphere for guests.
HHM Hotels offers clear growth opportunities within its housekeeping department, providing a career path starting from Room Attendant advancing to Housekeeping Supervisor, then Assistant Executive Housekeeper, and ultimately Executive Housekeeper. This progression underscores the company’s commitment to nurturing talent and promoting from within.
The position is open to individuals who meet the basic educational requirements and possess prior housekeeping experience or equivalent training. Strong communication skills in English are necessary for effective interaction with guests and team members.
Additionally, HHM Hotels supports its employees with a robust benefits package including competitive wages for full-time and part-time roles, medical, dental, and vision insurance, paid time off, 401k company matching, daily pay options, life insurance, travel discounts, commuter benefits, employee assistance programs, educational and professional development opportunities, and referral bonuses.
Working as a Room Attendant at HHM Hotels requires physical stamina and the ability to perform various physical tasks such as standing for extended periods, lifting up to 20 pounds, and safely handling cleaning chemicals. The schedule may vary and include working holidays and weekends, reflecting the hospitality industry’s dynamic nature.
At HHM Hotels, the guiding principles include valuing people as a capability, serving with heart, striving for excellence, staying nimble in adapting to challenges, and taking ownership of responsibilities. Joining HHM Hotels means becoming a part of a passionate team dedicated to excellence and guest satisfaction.
The Room Attendant position at HHM Hotels plays a vital role in upholding the company’s high standards of cleanliness and guest satisfaction. This role involves cleaning and maintaining guest rooms to ensure they meet established cleanliness and comfort criteria. The Room Attendant is responsible for various tasks including sweeping, mopping, vacuuming, changing linens, replenishing amenities, and reporting maintenance issues when necessary. The role also requires adherence to safety standards including the use of protective equipment and following regulatory guidelines.
As a Room Attendant, you will interact with guests, providing a warm and friendly greeting to enhance their experience. The position offers a dynamic work environment where responsibilities may extend to assisting with housekeeping support and lobby duties during busy periods. The role requires attention to detail, efficiency to complete cleaning within the allotted time frames, and a proactive approach to maintaining a welcoming atmosphere for guests.
HHM Hotels offers clear growth opportunities within its housekeeping department, providing a career path starting from Room Attendant advancing to Housekeeping Supervisor, then Assistant Executive Housekeeper, and ultimately Executive Housekeeper. This progression underscores the company’s commitment to nurturing talent and promoting from within.
The position is open to individuals who meet the basic educational requirements and possess prior housekeeping experience or equivalent training. Strong communication skills in English are necessary for effective interaction with guests and team members.
Additionally, HHM Hotels supports its employees with a robust benefits package including competitive wages for full-time and part-time roles, medical, dental, and vision insurance, paid time off, 401k company matching, daily pay options, life insurance, travel discounts, commuter benefits, employee assistance programs, educational and professional development opportunities, and referral bonuses.
Working as a Room Attendant at HHM Hotels requires physical stamina and the ability to perform various physical tasks such as standing for extended periods, lifting up to 20 pounds, and safely handling cleaning chemicals. The schedule may vary and include working holidays and weekends, reflecting the hospitality industry’s dynamic nature.
At HHM Hotels, the guiding principles include valuing people as a capability, serving with heart, striving for excellence, staying nimble in adapting to challenges, and taking ownership of responsibilities. Joining HHM Hotels means becoming a part of a passionate team dedicated to excellence and guest satisfaction.
Job Requirements
- High school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Qualifications
- High school diploma preferred
- previous housekeeping experience required or equivalent training
- understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- change bed linens and replace towels and other amenities
- clean and polish furniture and fixtures
- dust furniture, walls or equipment
- notify managers concerning the need for repairs in guest rooms
- process guest items left in rooms according to lost and found policy
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- perform house person and lobby attendant duties when short staffed or during peak periods
- be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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