Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
Competitive wages for full time and part time opportunities
Medical insurance
Dental Insurance
Vision health insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational professional development
Referral Bonus Program
Job Description
HHM Hotels is a well-established hospitality company that delivers exceptional guest experiences through its network of hotels. Known for its commitment to quality service, HHM Hotels provides comfortable and welcoming environments for travelers, ensuring each guest enjoys a memorable stay. As a recognized employer in the hospitality industry, HHM Hotels values its employees and offers growth opportunities within the organization. The company emphasizes a supportive culture, employee development, and sustainability through initiatives like its EarthView program, aiming to reduce environmental impact while maintaining high operational standards. HHM Hotels operates multiple locations, catering to a diverse clientele ranging from business travelers to vacationing families, thereby maintaining a dynamic and engaging workplace for its team members.Show More
The role of Room Attendant at HHM Hotels is a critical position that contributes directly to the guests' overall satisfaction and experience. As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms according to the hotel's high standards, ensuring each room is spotless, inviting, and fully equipped with necessary amenities. This is an opportunity to play a vital part in creating an environment that meets and exceeds guest expectations through attention to detail and professional service. The position offers a clearly defined career path, presenting advancement opportunities from Housekeeping Supervisor to Assistant Executive Housekeeper and ultimately Executive Housekeeper for those demonstrating dedication and leadership.
This role involves a range of important duties such as greeting guests warmly upon interaction, cleaning rooms within specified time frames, changing bed linens and towels, dusting and polishing furniture, and notifying management of any needed repairs. Additionally, Room Attendants are tasked with handling lost and found items in compliance with policy and are expected to follow sustainable cleaning practices as part of HHM Hotels' EarthView program. Safety is a priority, so adherence to safety protocols including MSDS and OSHA standards is mandatory. The role requires flexibility to assist in house person and lobby attendant duties during periods of high demand. With an emphasis on enhancing guest satisfaction scores, this job extends beyond simple cleaning to fostering a positive guest experience at every touchpoint.
Working as a Room Attendant demands physical stamina including standing for extended periods, walking, bending, squatting, and the ability to lift up to 20 pounds while using cleaning chemicals safely. The position requires a flexible work schedule, including possible holiday and weekend shifts. HHM Hotels supports its employees by providing competitive wages for both full-time and part-time roles, comprehensive health insurance options including medical, dental, and vision, paid time off, and retirement savings plans with company matches. Additional benefits such as daily pay, basic life insurance, travel discounts, commuter benefits, and wellness programs round out an attractive compensation package. HHM Hotels prides itself as an equal opportunity employer, dedicated to an inclusive workplace where diversity is respected and individuals are valued for their unique contributions.Show Less
This role involves a range of important duties such as greeting guests warmly upon interaction, cleaning rooms within specified time frames, changing bed linens and towels, dusting and polishing furniture, and notifying management of any needed repairs. Additionally, Room Attendants are tasked with handling lost and found items in compliance with policy and are expected to follow sustainable cleaning practices as part of HHM Hotels' EarthView program. Safety is a priority, so adherence to safety protocols including MSDS and OSHA standards is mandatory. The role requires flexibility to assist in house person and lobby attendant duties during periods of high demand. With an emphasis on enhancing guest satisfaction scores, this job extends beyond simple cleaning to fostering a positive guest experience at every touchpoint.
Working as a Room Attendant demands physical stamina including standing for extended periods, walking, bending, squatting, and the ability to lift up to 20 pounds while using cleaning chemicals safely. The position requires a flexible work schedule, including possible holiday and weekend shifts. HHM Hotels supports its employees by providing competitive wages for both full-time and part-time roles, comprehensive health insurance options including medical, dental, and vision, paid time off, and retirement savings plans with company matches. Additional benefits such as daily pay, basic life insurance, travel discounts, commuter benefits, and wellness programs round out an attractive compensation package. HHM Hotels prides itself as an equal opportunity employer, dedicated to an inclusive workplace where diversity is respected and individuals are valued for their unique contributions.Show Less
Job Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Ability to understand and communicate in English
Job Qualifications
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Ability to understand and communicate in English
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- Change bed linens and replace towels and other amenities
- Clean and polish furniture and fixtures
- Dust furniture, walls or equipment
- Notify managers concerning the need for repairs in guest rooms
- Process guest items left in rooms according to lost and found policy
- Follow sustainability guidelines and practices related to HHM's EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform house person and lobby attendant duties when short staffed or during peak periods
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Location
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