Room Attendant - Hotel Indigo Naperville Riverwalk

Hotel Indigo Naperville Riverwalk embodies the rustic charm and artistic spirit of its historic neighborhood. This boutique hotel is perfectly situated in the heart of Naperville, close to vibrant local shops, cozy eateries, and unique galleries that reflect the area’s rich character. Guests can immerse themselves in the atmosphere of 19th-century life by visiting nearby attractions such as Naper Settlement, stroll along the picturesque Riverwalk, and admire the Dick Tracy bronze statue, a tribute to Naperville’s fascinating past. Being just steps away from Downtown Naperville, hotel guests can enjoy a diverse range of shops and restaurants while experiencing the warmth and history the city has to offer.

Hotel Indigo Naperville Riverwalk is well-equipped with six diverse dining options, a 24-hour fitness center to keep active, a luxurious spa for relaxation, and a chic cocktail bar named Plank Bar and Kitchen. Meeting and event spaces are versatile and suitable for various functions, supported by amenities like free parking, Wi-Fi, and group rates. The hotel beautifully blends history, art, and modern comfort to offer a truly memorable stay.

The role of Room Attendant at Hotel Indigo Naperville Riverwalk is integral to maintaining the hotel's high standards of cleanliness and hospitality. As a Room Attendant, you are responsible for ensuring that rooms and suites are always fresh, clean, and welcoming for guests after a busy day. This role is pivotal in creating a relaxing refuge where guests can unwind, work quietly, or prepare for their next adventure. You will have a visible impact on guest satisfaction by making sure that each room is special, memorable, and perfectly prepared for each arrival.

In addition to maintaining cleanliness, you will assist guests with various needs, whether that’s providing extra amenities or helping with directions. Communication is key in this role, as you will update supervisors on room service progress, report any maintenance needs, and adhere to established safety procedures. Attention to detail is essential in keeping supplies stocked and reducing waste. You will also play a critical role in managing lost and found items, ensuring any belongings are promptly logged and returned to their rightful owners.

The job demands physical endurance since it involves standing, lifting (up to 50 pounds), bending, and kneeling throughout shifts that may include nights, weekends, and holidays. Wearing the uniform with pride and acting as a positive representative of the hotel is expected. Teamwork and cross-departmental communication support the overall guest experience and hotel operations. Opportunities to assist with deep cleaning projects and turndown services may arise, offering variety and chances to contribute beyond regular duties.

This position offers an hourly wage of $18.00 and comes with a comprehensive benefits package including paid time off, medical, dental, and vision insurance, and a 401(k) plan for eligible employees. Hotel Indigo Naperville Riverwalk encourages candidates who are motivated, flexible, and passionate about delivering excellent customer service to apply, even if they do not meet every single requirement. Joining this team means becoming part of a community dedicated to blending history, art, and hospitality to make every guest’s stay unforgettable.