Room Attendant - Hotel

Job Overview

briefcase

Employment Type

Hourly
moneybag

Compensation

Hourly
Exact $18.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Paid holidays

Job Description

Hilton is a renowned leader in the hospitality industry, with a rich history dating back to 1919. Over the years, Hilton has established itself as a globally respected brand known for innovation, quality, and exceptional service. As a full-service hotel and resort company, Hilton serves millions of business and leisure travelers with a wide range of accommodations, from luxurious properties to mid-priced hotels and extended-stay suites. Hilton's commitment to outstanding guest experiences, operational excellence, and community leadership has made it a beacon of hospitality worldwide. Their vision, "to fill the earth with the light and warmth of hospitality," drives a dedicated workforce focused on creating remarkable experiences every day.

The role of a Room Attendant at Hilton is pivotal in maintaining the high standards of cleanliness and guest service that the company is known for. This position involves a variety of important responsibilities aimed at ensuring guest rooms are inviting, well-maintained, and meet the expectations of Hilton guests. Room Attendants are entrusted with cleaning guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing linens and amenities. Deep cleaning tasks are performed when required, and attendants also manage housekeeping supply carts efficiently throughout their shifts. Responding promptly and courteously to special guest requests is a vital part of the job, reflecting Hilton's commitment to exceptional customer focus.

Additionally, Room Attendants may provide guest turn down service and handle trash and recyclables according to hotel policies. The role demands reliability, attention to detail, and a team-minded approach to deliver service excellence that supports both guest satisfaction and financial profitability. Hilton emphasizes values such as hospitality, integrity, leadership, teamwork, ownership, and urgency, which Room Attendants are expected to embody. With a pay rate of $18.50 per hour, this position offers not only a competitive wage but also the opportunity to work within one of the most respected brands in the hospitality sector. Working at Hilton means contributing to a legacy of innovation and tradition while growing professionally in a supportive, inclusive, and dynamic environment.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in housekeeping or a related field preferred
  • Ability to follow instructions and hotel policies
  • Good physical stamina and ability to perform manual tasks
  • Positive attitude and willingness to learn
  • Strong interpersonal skills
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is beneficial
  • Ability to work effectively as part of a team
  • Strong attention to detail and commitment to cleanliness
  • Excellent communication and customer service skills
  • Ability to handle physical demands of the role
  • Flexible availability including weekends and holidays

Job Duties

  • Clean guest rooms as assigned including making beds cleaning bathrooms dusting and vacuuming
  • Change and replenish bed linens towels and guest amenities as needed
  • Perform deep cleaning tasks as needed
  • Stock maintain and transport housekeeping supply cart daily
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely friendly and efficient manner
  • Perform guest turn down service as needed

Job Criteria

Experience

No experience required


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