Room Attendant - Homewood Suites Fremont

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program

Job Description

Homewood Suites Fremont is a well-established extended-stay hotel that emphasizes comfort and convenience for guests traveling for business, leisure, or relocation purposes. This hotel is part of the distinguished Homewood Suites brand, known for its focus on providing a welcoming, home-like atmosphere coupled with professional hospitality services. Located in Fremont, this hotel offers well-appointed suites with fully equipped kitchens, complimentary breakfast, and evening socials, catering to guests who seek a convenient yet comfortable stay. As a member of this team, employees contribute to upholding the brand’s reputation for quality and care, ensuring each guest experiences the highest level of service and comfort during their stay.

The role of Room Attendant at Homewood Suites Fremont is vital in maintaining the hotel's high standards of cleanliness and guest satisfaction. This position involves preparing guest rooms meticulously according to brand and hotel standards, ensuring every detail contributes to a welcoming environment. Room Attendants are responsible not only for cleaning but also for replenishing amenities, linens, and supplies that guests require. Additionally, this role includes vigilance in inspecting rooms for maintenance issues, which must be reported promptly to maintain operational excellence.

Interactions with guests form a significant part of the Room Attendant's duties. Greeting guests warmly, responding quickly to their requests, and managing lost and found items with professionalism are essential responsibilities that demonstrate the hotel's commitment to exceptional customer service. The role demands physical stamina as it involves bending, lifting, and standing for long periods, supporting a dynamic and fast-paced environment. It is also important for Room Attendants to maintain a flexible schedule, including availability on weekends and holidays, to meet the needs of the hotel’s operation.

This position offers an excellent opportunity for individuals interested in hospitality, including those new to housekeeping with a willingness to learn and grow in a supportive hotel environment. The Homewood Suites Fremont team prides itself on fostering a collaborative workplace where employees feel valued and empowered to contribute to the hotel's mission of excellence. The role demands adherence to the hotel’s uniform and grooming standards to present a professional image that aligns with the brand’s identity. Overall, this position is critical in ensuring guests have a positive, memorable experience through meticulous care and attention to the cleanliness and upkeep of their accommodations.

Job Requirements

  • High school diploma or equivalent preferred
  • previous housekeeping experience preferred
  • strong attention to detail
  • good time management skills
  • ability to work independently and as part of a team
  • physical ability to bend, lift up to 30 pounds, and stand for extended periods
  • flexible schedule including weekends and holidays
  • adherence to hotel uniform and grooming standards

Job Qualifications

  • High school diploma or equivalent preferred
  • previous housekeeping experience preferred but not required
  • strong attention to detail and time management skills
  • ability to work independently and as part of a team

Job Duties

  • Clean and prepare guest rooms to brand and hotel standards
  • replenish amenities, linens, and supplies as required
  • inspect rooms for maintenance issues and report promptly
  • ensure carts and supply areas are clean, organized, and fully stocked
  • greet guests warmly when encountered in hallways or public areas
  • respond quickly and courteously to guest requests
  • report lost and found items immediately according to policy

Job Criteria

Experience

No experience required


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