Room Attendant - Graduate by Hilton Eugene

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Flexible
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Benefits

Daily Pay
Telemedicine access
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts

Job Description

Schulte Hospitality Group is a prominent third-party management company known for its deep, multi-generational experience in the hospitality industry. With an extensive portfolio comprising more than 200 locations across 38 states and three countries, Schulte Hospitality Group manages a wide range of reputable hotel brands, including Marriott, Hilton, IHG, and Hyatt, as well as numerous unique, independent, boutique, and lifestyle properties and restaurants. The company's success is deeply rooted in its service culture, emphasizing hospitality, respect, authenticity, and prioritizing the needs of both internal and external stakeholders. This dedication has made Schulte Hospitality Group a leader in the hotel and restaurant management space, with a rapidly growing and passionate team of hoteliers and restauranteurs committed to providing exceptional guest experiences and positive impacts through their work.

Currently, Schulte Hospitality Group is seeking a dynamic and service-oriented Room Attendant to join the team at Graduate by Hilton Eugene. This role offers a fantastic opportunity to be part of an inclusive, employee-focused workplace that invests heavily in the development and growth of its associates. The Room Attendant plays a crucial role in maintaining high cleanliness and sanitation standards across guest rooms and public areas according to company-mandated guidelines. Responsibilities include ensuring rooms are stocked with necessary amenities like clean linens, bedding, towels, soaps, tissues, and drinking glasses while also maintaining knowledge of hotel property, staff, services, and operation hours. Attention to detail is essential, as is the ability to report lost and found items following hotel procedures.

In this role, great emphasis is placed on delivering exceptional guest experiences, working efficiently both independently and as part of a team, and adhering strictly to safety and security protocols. The position is ideal for individuals with strong multitasking abilities, effective communication skills, and a genuine passion for hospitality. These qualities enable the Room Attendant to exceed guest expectations and contribute positively to the overall environment and reputation of the Graduate by Hilton Eugene and Schulte Hospitality Group.

Being part of Schulte Hospitality Group means enjoying a rewarding, fun, and flexible work environment with exciting perks and a robust benefits package. Employees benefit from programs such as Daily Pay that allows them to work and get paid on the same day, free telemedicine and virtual mental health care from the first day of employment, a variety of health and life insurance plans, a 401k plan with company match, paid parental leave, holiday pay, paid time off, employee assistance programs, pet insurance, and access to exclusive discounts on event tickets, electronics, gym memberships, and more. Schulte Hospitality Group prioritizes creating an atmosphere that encourages career advancement and personal growth within the company, affirming that their greatest asset is their people.

This Room Attendant position is tipped eligible and may require candidates to undergo a phone interview, manager interviews, drug screening, background checks, reference verification, and potentially an employment assessment. The specific details regarding compensation and benefits are discussed during the interview process. Schulte Hospitality Group is an equal opportunity employer committed to fostering a diverse and inclusive workforce where all employees feel engaged, empowered, and excited to grow alongside the company.

Job Requirements

  • High school diploma or GED
  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

Job Qualifications

  • High school diploma or GED
  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards

Job Duties

  • Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
  • Ensures that rooms have clean linen, bedding and towels
  • Understands and follows all safety and security procedures as mandated by the hotel
  • Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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