Room Attendant (Full-Time) - Hilton Orlando Buena Vista Palace

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $21.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
health benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its extensive portfolio of world-class hotels and resorts. With a rich heritage rooted in the vision to fill the earth with the light and warmth of hospitality, Hilton has successfully welcomed over 3 billion guests worldwide. The company’s dedication to quality service, innovation, and employee development has earned it repeated accolades as one of the World’s Best Workplaces by Great Place to Work and Fortune. Hilton's award-winning culture reflects its strong values centered on integrity, leadership, teamwork, ownership, and a focus on immediate and meaningful impact. This vibrant environment fosters both personal and professional growth, making Hilton not just a great place to stay but also a great place to build a rewarding career.

The role of Room Attendant at Hilton is pivotal in upholding the brand’s high standards for cleanliness, comfort, and guest satisfaction. As a Room Attendant, you will be responsible for ensuring that each guest room is spotless, welcoming, and fully equipped to provide a seamless and enjoyable stay. This position goes beyond basic housekeeping duties; it embodies the spirit of hospitality by creating memorable experiences that brighten guests’ days. Your daily tasks will involve cleaning and tidying assigned rooms by making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning when required. Additionally, you will replenish linens, towels, and guest essentials, manage housekeeping supplies, and handle waste disposal with care and attention to detail.

More than just maintaining cleanliness, the Room Attendant role requires a warm and courteous response to guest requests, ensuring every interaction contributes positively to the guest's overall experience. This position offers a unique opportunity to join a dynamic team that values the impact of each member in delivering hospitality that is authentic and heartfelt. Hilton invests heavily in the wellbeing and development of its team members by providing unmatched perks such as discounted travel opportunities through the Go Hilton travel program, an employee stock purchase plan, paid parental leave, personalized caregiving support, mental health resources, and generous paid time off among other benefits.

By joining Hilton as a Room Attendant, you become part of a company that not only cares about the guests it serves but also about the employees who make those services possible. You will work within a supportive culture that encourages leadership and accountability while promoting a balance between professional responsibilities and personal life. As Hilton continues to set new standards for the future of travel, your role as a Room Attendant will be integral to ensuring the consistency and excellence that guests expect from a world-class hospitality brand. Whether starting a career or seeking new opportunities, Hilton offers a workplace culture that embraces diversity, growth, and opportunity, making it an ideal environment to thrive and make a meaningful impact through exceptional hospitality.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in housekeeping or a similar cleaning role preferred
  • Ability to understand and follow instructions
  • Excellent interpersonal and communication skills
  • Physical ability to perform cleaning duties including lifting and standing for long periods
  • Availability to work flexible shifts including weekends and holidays
  • Commitment to maintaining high standards of cleanliness and guest satisfaction

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to follow detailed cleaning procedures and standards
  • Strong communication and customer service skills
  • Capable of working independently and as part of a team
  • Physical stamina to perform manual cleaning tasks efficiently
  • Attention to detail and reliability

Job Duties

  • Keep guest rooms spotless by cleaning and tidying assigned rooms including making beds cleaning bathrooms dusting vacuuming and performing deep cleaning tasks as needed
  • Replenish linens and amenities by replacing bed linens towels and guest essentials as needed
  • Manage supplies by stocking maintaining and transporting the housekeeping supply cart daily
  • Delight our guests by responding to guest requests promptly and courteously
  • Manage waste disposal by disposing of trash and recyclables in designated areas

Job Criteria

Experience

Entry Level (1-2 years)


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