Room Attendant (Full Time)

Pyramid Global Hospitality is a renowned hospitality management company that oversees a portfolio of over 200 hotels and resorts, employing more than 18,000 associates across the United States, Caribbean, and Europe. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, the company exemplifies a blend of global scale and a dedicated, hands-on approach aimed at achieving exceptional service, operational excellence, and fostering long-lasting partnerships. Pyramid Global Hospitality's diverse platform includes distinguished collections such as Benchmark Resorts & Hotels, a group of unique independent properties, Axiom Hospitality which specializes in European hotel management, and PYRAMIDWORKS that delivers comprehensive workplace and facilities services.

At the core of Pyramid's success is its people. The company places immense value on creating a workplace environment that respects, supports, and empowers its associates, providing them ample opportunities for career growth and development. Team members benefit from close collaborations with experienced leaders, meaningful stretch assignments, and exposure to a variety of properties, brands, and markets. Whether individuals are launching their hospitality careers or bring extensive experience, Pyramid ensures they have the resources and opportunities to learn, develop new skills, and make a meaningful impact in their roles.

Pyramid Global Hospitality prides itself on a profound commitment to its associates, guests, owners, and the communities it serves, a dedication that has earned the company recognition as one of the best places to work by respected publications like USA Today, The Boston Globe, and The Houston Chronicle. The company’s properties have also garnered top travel accolades from prestigious organizations including Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These awards not only underscore the culture and service excellence but also reflect Pyramid’s ongoing commitment to people and the hospitality industry.

About the La Quinta Resort and Club, a part of the Benchmark Hospitality portfolio, it stands out as one of the premier resorts in La Quinta, California, known for delivering outstanding guest experiences and being one of the best employers in the region. What differentiates the La Quinta Resort is its unique culture centered on personal development, people, and a genuine desire to help team members succeed. Its comprehensive benefit plans, including a 401(k) with company match and lucrative bonus programs, contribute to making it an attractive place to work.

The resort is currently hiring for the full-time position of Turndown Attendant within the Rooms category, offering $19.50 per hour. This position plays a crucial role in enhancing the guest experience by maintaining cleanliness and inviting ambiance in guest rooms during the evening hours. As the 'Heart of the House,' the Turndown Attendant ensures guests feel comfortable, valued, and able to fully enjoy their stay.

Responsibilities include engaging directly with guests to ensure their stay is pleasant, collaborating with team members to maintain high standards of cleanliness, keeping work carts orderly and well-stocked, and ensuring the proper use of equipment and guest amenities. The role demands an individual attentive to detail who can thoroughly clean and sanitize assigned areas, change and inspect linens and towels daily in line with the Green Program standards, and adhere to safety protocols by recognizing and reporting hazards. Furthermore, the Turndown Attendant is expected to respect guests' property, manage equipment responsibly, maintain punctuality and accurate time records, and exhibit courteous and helpful behavior to both guests and coworkers. The position also offers potential growth opportunities into supervisory and managerial roles within housekeeping, providing a rewarding career path for dedicated individuals.

This role is ideal for those who possess a genuine passion for service, attention to detail, efficient time management skills, and the physical ability to perform housekeeper duties. Pyramid Global Hospitality embraces diversity and inclusivity, ensuring an equitable workplace for all employees. The resort invites candidates to discover the fulfilling and impactful career opportunities that come with joining their dedicated team.