Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
pet discount program
Flexible spending account
Matched 401K
Life insurance
critical illness coverage
short-term disability
long-term disability
Paid Time Off
hotel discounts

Job Description

Pyramid Global Hospitality is a leading hospitality management company known for operating a diverse portfolio of over 200 hotels and resorts across the United States, Caribbean, and Europe. With more than 18,000 associates, Pyramid has established itself as a global leader in delivering exceptional guest experiences combined with operational excellence. Their corporate presence in Boston, The Woodlands, Texas, and London supports a hands-on approach that nurtures long-term partnerships with property owners, guests, and communities. Through its specialized divisions like Benchmark Resorts & Hotels, Axiom Hospitality in Europe, and PYRAMIDWORKS facilities services, Pyramid Global Hospitality offers a comprehensive platform that blends global scale with personal attention to service quality. The company is strongly committed to fostering an empowering and supportive work environment, where employees are valued, respected, and provided with numerous career growth opportunities. Recognized by USA Today, The Boston Globe, The Houston Chronicle, and featured in top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, Pyramid upholds a culture rooted in excellence and inclusion.

Rand Tower Minneapolis, a Tribute Portfolio Hotel managed by Pyramid Global Hospitality, is a distinguished property that embodies this commitment to outstanding hospitality. Located in Minneapolis, Minnesota, this hotel prides itself on being an Employer of Choice, emphasizing the importance of caring for its team members just as much as delivering excellent guest service. The hotel offers a vibrant and collaborative workplace where employees with a genuine passion for hospitality thrive. At Rand Tower, housekeepers are crucial team members, often regarded as the 'Heart of the House' because their work ensures that guests experience a clean, comfortable, and inviting environment throughout their stay. This role is vital in creating memorable guest experiences and maintaining the hotel's reputation for excellence. Housekeepers at Rand Tower have the opportunity to develop their skills and advance their careers, potentially moving into supervisory or managerial positions within the hotel's housekeeping department.

The Housekeeper position is a full-time role with a competitive pay rate of $20.00 per hour. It involves maintaining cleanliness and sanitation of guest rooms and public areas, managing housekeeping supplies and equipment, and delivering friendly and attentive service to guests. Responsibilities include changing linens, inspecting rooms for quality, practicing safety protocols, and working collaboratively with the housekeeping team to achieve the hotel's cleanliness standards. This role requires attention to detail, the ability to work on one’s feet for extended periods, effective communication skills, and a strong commitment to both guest satisfaction and teamwork. Pyramid also emphasizes safety awareness and the respectful handling of guests' property.

At Rand Tower, employees benefit from a comprehensive full-time benefits package that supports their well-being and work-life balance. The package includes medical, dental, vision insurance, a pet discount program, flexible spending accounts, matched 401K retirement plans, life insurance, critical illness coverage, short- and long-term disability options, paid time off, and attractive hotel discount opportunities. Employees are part of a diverse and inclusive culture that values integrity, respect, and a passion for hospitality. This role not only offers a competitive salary and benefits but also a meaningful career path within one of the hospitality industry's most reputable companies. Pyramid Global Hospitality is an equal opportunity employer dedicated to promoting diversity and inclusion in the workplace.

Job Requirements

  • High school diploma or equivalent preferred
  • previous housekeeping experience desirable
  • ability to work standing for long periods
  • effective communication skills
  • physical ability to lift and carry 25 lbs
  • must be able to navigate tight spaces with equipment
  • ability to follow instructions accurately
  • punctual and reliable
  • willingness to work flexible hours
  • commitment to safety and guest service

Job Qualifications

  • Housekeeping experience desirable
  • neat, pleasant personality
  • time management skills
  • ability to work on feet for an extended period
  • ability to communicate effectively
  • ability to read room numbers, dates, and basic instructions
  • ability to move, traverse, position self to reach corners on floors and high places
  • observe conditions
  • detect odors
  • position and navigate carts weighing up to 100 lbs in tight spaces
  • operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • lift, carry and position loads of at least 25lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • work as a team to accomplish the goal of resort/hotel cleanliness
  • keep work cart orderly and properly stocked
  • proper utilization of equipment supplies and guest amenities
  • thorough cleanliness and sanitation of assigned guest areas
  • daily changing and inspection of linens and towels following the standards set forth in the Green Program
  • practice safety standards and be aware of safety hazards and properly reporting as found
  • respect for guests’ property
  • responsible care of equipment
  • report to work on time and according to posted schedule
  • remain alert, courteous, and helpful to guests and co-workers
  • perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

No experience required


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