Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities

Job Description

Pyramid Global Hospitality is a prominent leader in the hospitality industry known for its commitment to fostering a People First culture. With a presence in over 230 properties worldwide, this company has built a reputation as a supportive and inclusive employer that values diversity, growth, and employee wellbeing. Pyramid Global Hospitality strives to create a work environment that encourages professional development, provides meaningful relationships, and nurtures the personal success of its employees. This mission is reflected through their comprehensive employee benefits, ongoing training opportunities, and dedication to exceptional guest experiences. Their portfolio includes a variety of renowned hotels and resorts, including the Rand Tower in Minneapolis, a distinguished Tribute Portfolio Hotel. The Rand Tower property exemplifies Pyramid Global Hospitality's commitment to excellence with a focus on caring for both their team members and guests. They are widely recognized as an Employer of Choice because they understand that the quality of service depends on how well employees are supported and valued. Throughout the organization, employees enjoy a collaborative atmosphere that fosters learning, fun, and a sense of accomplishment as they contribute to the growth and success of the company.

The role of Housekeeper at the Rand Tower Hotel is pivotal to the company's mission of creating memorable guest experiences. Housekeepers play a critical role in maintaining the highest standards of cleanliness and sanitation, which directly impact guest satisfaction and loyalty. Individuals joining the housekeeping team will have the reward of knowing that their attention to detail and dedication to cleanliness contribute significantly to the overall ambiance and comfort of the hotel. This position is ideal for those with a genuine passion for hospitality and a desire to grow within a dynamic work environment. Successful housekeepers have the opportunity to advance into supervisory and management roles such as Housekeeping Supervisors, Managers, or even Executive Housekeeper, reflecting Pyramid Global Hospitality's commitment to career development and internal promotion.

Housekeepers at Pyramid Global Hospitality engage with guests to ensure their stay is exceptional, work collaboratively to maintain a spotless environment, and utilize proper equipment and supplies efficiently. The role requires a conscientious approach to safety, respect for guest property, and the responsible handling of all hotel equipment. This position demands a strong work ethic, punctuality, and a team-oriented mindset for accomplishing the hotel's cleanliness goals. Compensation for this role is competitive, starting at $19.00 per hour, with actual packages varying based on experience, skills, certifications, and location. The company is dedicated to diversity and inclusion, ensuring a welcoming and supportive atmosphere for all employees. Pyramid Global Hospitality continues to be a distinguished name in the hospitality sector, celebrated not only for its hotels but also for its exemplary commitment to its people and guests.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous housekeeping experience is desirable but not required
  • Ability to communicate effectively in English
  • Physical ability to stand for extended periods and perform manual tasks
  • Capability to lift and carry heavy loads as required
  • Availability to work flexible shifts including weekends and holidays
  • Commitment to follow safety standards and hotel policies

Job Qualifications

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to read room numbers, dates, and basic instructions
  • Ability to move, traverse, position self to reach corners on floors and high places
  • Observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
  • Operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs

Job Duties

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Keep work cart orderly and properly stocked
  • Proper utilization of equipment supplies and guest amenities
  • Thorough cleanliness and sanitation of assigned guest areas
  • Daily changing and inspection of linens and towels, following the standards set forth in the Green Program
  • Practice safety standards and be aware of safety hazards and properly reporting as found
  • Respect for guests’ property should always be exercised
  • Responsible care of equipment
  • Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms
  • Remain alert, courteous, and helpful to the guests and co-workers always
  • Perform other related duties as requested by Floor Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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