Room Attendant - Embassy Suites Indianapolis Downtown

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences and fostering a supportive and inclusive workplace culture. With a heritage that spans more than a century, Hilton has welcomed over 3 billion guests worldwide, establishing itself as a benchmark for excellence in the hotel sector. The company operates a diverse portfolio of world-class brands, each dedicated to providing outstanding service and innovative travel experiences. Hilton's core values emphasize hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency–all of which contribute to creating memorable experiences for guests and a rewarding environment for team members.

The role of Room Attendant at Hilton is crucial in upholding the brand's standards of cleanliness and hospitality. This position is more than just maintaining spotless rooms; it is about spreading warmth and light through attentive service that enriches every guest's stay. Room Attendants are responsible for cleaning and tidying guest rooms, making beds, replenishing linens and amenities, managing housekeeping supplies, responding to guest requests promptly, and ensuring proper waste disposal. Each task performed by the Room Attendant adds to the overall guest experience, making visitors feel welcome and cared for in every aspect of their stay.

Working at Hilton offers more than just a job; it provides a career pathway with opportunities for professional growth and development. Hilton recognizes the importance of a vibrant team culture and invests significantly in the wellbeing of its employees. Benefits include access to discounted travel through the Go Hilton travel program, employee stock purchase options, paid parental leave, personalized caregiving support, mental health resources through an employee assistance program, paid time off, and comprehensive health and welfare benefits. These perks reflect Hilton's dedication to supporting employees not only in their professional roles but also in their personal lives.

Joining Hilton means becoming part of a dynamic team that values integrity, leadership, and teamwork. The company’s award-winning workplace culture has earned it repeated accolades such as being listed among the World’s Best Workplaces by Great Place to Work and Fortune magazine. Hilton's commitment to the 'Now' mindset encourages employees to bring urgency and discipline to their daily work, creating an environment where every moment is impactful and meaningful. The Room Attendant role is a fantastic entry point for those interested in starting or advancing their careers in hospitality while contributing to memorable guest experiences and being part of a globally respected brand.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or related role preferred
  • Ability to work flexible hours including weekends and holidays
  • Strong physical stamina and ability to perform manual tasks
  • Good communication skills
  • Commitment to delivering excellent customer service
  • Ability to follow health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience a plus
  • Ability to follow instructions and work independently
  • Strong attention to detail and commitment to cleanliness
  • Good communication and customer service skills
  • Physical ability to perform cleaning tasks including lifting and standing for extended periods

Job Duties

  • Clean and tidy assigned rooms including making beds cleaning bathrooms dusting vacuuming and performing deep cleaning tasks as needed
  • Replace bed linens towels and guest essentials as needed
  • Stock maintain and transport the housekeeping supply cart daily
  • Respond to guest requests promptly and courteously
  • Dispose of trash and recyclables in designated areas

Job Criteria

Experience

Entry Level (1-2 years)


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