Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
Hilton Hotels is a global leader in the hospitality industry, celebrated for its commitment to exceptional guest experiences and a supportive work environment. With a legacy of welcoming over 3 billion guests worldwide, Hilton has built a reputation for excellence, combining its rich history with innovative practices to set new standards for the future of travel. Known for its suite of world-class brands and an award-winning workplace culture, Hilton is dedicated to filling the earth with the light and warmth of hospitality. Recognized repeatedly on the World’s Best Workplaces lists by Great Place to Work and Fortune, Hilton offers a dynamic, inclusive, and inspiring environment for its team members. Whether you are starting your career or looking to grow in the hospitality field, Hilton provides robust support and development opportunities to help you thrive.
The role of Room Attendant at Hilton is more than just maintaining cleanliness; it’s about creating memorable experiences that brighten guests’ days. As a Room Attendant, you are entrusted with ensuring that guest rooms are spotless, comfortable, and welcoming, which directly contributes to the overall positive impression and satisfaction of every guest. Your day-to-day activities involve cleaning and tidying assigned rooms efficiently, including making beds, cleaning bathrooms, dusting, vacuuming, and conducting deep cleaning tasks as necessary. You will also be responsible for replenishing linens and essential amenities to meet guest needs, managing the housekeeping supply cart, and handling waste disposal with an eye toward maintaining cleanliness and order.
This position requires a warm, courteous approach to guest service — responding promptly to guest requests and ensuring their comfort and convenience during their stay. At Hilton, the values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the now guide every team member’s actions. These core principles ensure that each guest’s experience is special and that every team member grows professionally and personally.
Hilton offers exceptional benefits to support the wellbeing of its team members, including incredible travel perks with deeply discounted hotel stays, an employee stock purchase program to invest in your future, paid parental leave, and personalized caregiving support. Additional benefits include crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings options. This holistic investment in team members underscores Hilton’s dedication to creating a workplace where employees feel valued and motivated.
Joining Hilton means becoming part of a renowned hospitality brand with a rich culture aimed at fostering growth, recognition, and opportunity. The Room Attendant role at Hilton is ideal for individuals passionate about hospitality and eager to contribute to creating unforgettable guest experiences while advancing their careers in a supportive and prestigious environment.
The role of Room Attendant at Hilton is more than just maintaining cleanliness; it’s about creating memorable experiences that brighten guests’ days. As a Room Attendant, you are entrusted with ensuring that guest rooms are spotless, comfortable, and welcoming, which directly contributes to the overall positive impression and satisfaction of every guest. Your day-to-day activities involve cleaning and tidying assigned rooms efficiently, including making beds, cleaning bathrooms, dusting, vacuuming, and conducting deep cleaning tasks as necessary. You will also be responsible for replenishing linens and essential amenities to meet guest needs, managing the housekeeping supply cart, and handling waste disposal with an eye toward maintaining cleanliness and order.
This position requires a warm, courteous approach to guest service — responding promptly to guest requests and ensuring their comfort and convenience during their stay. At Hilton, the values of hospitality, integrity, leadership, teamwork, ownership, and a focus on the now guide every team member’s actions. These core principles ensure that each guest’s experience is special and that every team member grows professionally and personally.
Hilton offers exceptional benefits to support the wellbeing of its team members, including incredible travel perks with deeply discounted hotel stays, an employee stock purchase program to invest in your future, paid parental leave, and personalized caregiving support. Additional benefits include crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and retirement savings options. This holistic investment in team members underscores Hilton’s dedication to creating a workplace where employees feel valued and motivated.
Joining Hilton means becoming part of a renowned hospitality brand with a rich culture aimed at fostering growth, recognition, and opportunity. The Room Attendant role at Hilton is ideal for individuals passionate about hospitality and eager to contribute to creating unforgettable guest experiences while advancing their careers in a supportive and prestigious environment.
Job Requirements
- High school diploma or equivalent
- Ability to perform physical tasks related to cleaning
- Previous experience in housekeeping or similar role preferred
- Availability to work flexible hours including weekends and holidays
- Ability to communicate effectively with guests and team members
- Commitment to providing exceptional hospitality service
- Basic understanding of safety and sanitation standards
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or cleaning experience preferred
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Excellent communication and customer service skills
- Physical stamina to perform cleaning tasks
- Basic knowledge of cleaning chemicals and supplies
Job Duties
- Keep guest rooms spotless by cleaning and tidying assigned rooms including making beds cleaning bathrooms dusting vacuuming and performing deep cleaning tasks as needed
- Replenish linens and amenities by replacing bed linens towels and guest essentials as needed
- Manage supplies by stocking maintaining and transporting the housekeeping supply cart daily
- Delight our guests by responding to guest requests promptly and courteously
- Manage waste disposal by disposing of trash and recyclables in designated areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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