Room Attendant

Crystal Creek Hospitality is a distinguished collection of independently spirited and branded hotels dedicated to delivering remarkable hospitality experiences. Our company culture embraces every day as an opportunity to enrich the lives of our employees, guests, and communities through dedicated service and genuine care. Grounded in a clear vision, mission, and values, we foster an inclusive and collaborative work environment where every decision and hire is guided by these core principles. At Crystal Creek Hospitality, we believe in building lasting relationships based on trust, respect, and appreciation, avoiding any egos or hero mentalities. Our team is a diverse group of individuals united by a shared commitment to uphold our brand’s reputation and create memorable experiences for everyone we serve.

The Room Attendant role at Crystal Creek Hospitality is a vital part of our Housekeeping operations, ensuring that guests receive the highest level of cleanliness and comfort during their stay. This position requires a dedicated individual who embodies our brand values — engaging and listening, caring and owning, providing and ensuring, appreciating and having fun. As a Room Attendant, you will work closely with our Guest Services team and management to maintain consistent quality in guest rooms, support operational standards, and exceed guest expectations.

The goal of the role is to uphold Marriott and AAA service standards while actively contributing to the overall guest experience. You will be responsible for maintaining a safe, sanitary, and welcoming environment within guest rooms and public spaces. This involves cleaning and restocking rooms, handling cleaning materials and equipment safely, and communicating any hazards or issues to management promptly. Beyond physical tasks, this role emphasizes professionalism, timeliness, and teamwork to ensure departmental objectives are met efficiently.

Ideal candidates will have a self-starting personality, with an even disposition and a willingness to assist coworkers as part of a cohesive team. Previous knowledge of chemical cleaning agents and experience operating cleaning equipment will be valuable, alongside a commitment to maintaining high hygiene and sanitation standards. This role requires physical stamina and the ability to perform repetitive tasks such as bending, stooping, lifting up to 50 pounds, and extended standing or walking. Attention to detail, reliability, and strong communication skills in English are essential for success.

Crystal Creek Hospitality offers a dynamic work environment where every employee’s contribution is recognized and valued. We strive to provide opportunities for growth within our hotel group, with leadership focused on fostering positive and respectful relationships throughout the organization. Joining our team means becoming a part of a company that prioritizes integrity, respect, and fun while delivering unparalleled hospitality experiences.