Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.03 - $26.50
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Pet insurance
accident insurance
401(k) program
Paid Time Off
Employee Discounts
Job Description
Pyramid Global Hospitality is a leading hospitality management company known for its extensive portfolio of more than 200 hotels and resorts. With over 18,000 associates spanning the United States, Caribbean, and Europe, Pyramid stands as a global leader in hospitality management. The company operates renowned brands including Benchmark Resorts & Hotels, Axiom Hospitality in Europe, and PYRAMIDWORKS which offers integrated workplace and facilities services. Pyramid's corporate offices are located in Boston, Texas, and London, combining a global scale with a hands-on approach that prioritizes exceptional service, operational excellence, and long-term partnerships. Pyramid’s commitment to creating a respectful, supportive, and empowering work environment is evident in its focus on career growth and employee engagement. Team members have opportunities to collaborate with experienced leaders, undertake meaningful stretch assignments, and gain exposure to a diverse range of properties and markets. The company has been recognized as one of the best places to work by prominent publications such as USA Today, The Boston Globe, and The Houston Chronicle, and its properties have earned top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These recognitions reflect Pyramid’s dedication to a culture of service excellence and commitment to its people.
The Midland Hotel, part of the Pyramid Global Hospitality portfolio, is a distinguished hotel located in the bustling heart of Chicago, Illinois. This iconic property features 403 stylish guest rooms and more than 12,500 square feet of versatile meeting space, making it a notable destination for business and leisure travelers. The Midland Hotel prides itself on delivering outstanding guest service and creating memorable experiences in a dynamic and supportive work environment. Employees here are surrounded by the vibrant energy and iconic architecture of Chicago, contributing to a culturally rich ambiance. The hotel offers diverse employment opportunities across various departments, including guest services, food and beverage, housekeeping, spa and wellness, as well as sales and marketing. Comprehensive training programs are provided to ensure employees have the skills and knowledge necessary to excel and grow their careers.
The Housekeeping team at The Midland Hotel plays a vital role in maintaining the cleanliness and overall guest experience. Known as the "Heart of the House," this role is essential in providing guests with a comfortable and welcoming environment. Housekeepers take pride in their attention to detail, preparing and maintaining guest rooms to the highest standards. This position is full-time and offers an hourly wage ranging from $20.03 to $26.50. The housekeeper’s responsibilities include engaging with guests to ensure satisfaction, working as a team to maintain hotel cleanliness, and following safety and sanitation standards rigorously. The hotel values housekeepers who are dedicated, enthusiastic, and passionate about hospitality, offering opportunities for growth into supervisory and management roles such as Housekeeping Supervisor, Manager, or Executive Housekeeper.
Pyramid Global Hospitality also supports its employees with a comprehensive benefits package for full-time associates. This includes medical insurance with employer contributions, vision, dental, life, pet, and accident insurance options, a 401(k) program with an employer match and immediate vesting, paid time off, and exclusive discounts across its portfolio of hotels. Commitment to employee well-being, career development, and a positive workplace culture makes The Midland Hotel and Pyramid Global Hospitality desirable employers in the hospitality industry. If you are looking for a fulfilling career in hospitality with the chance to make a meaningful impact on guests and grow professionally, The Midland Hotel invites you to apply and join their team today.
The Midland Hotel, part of the Pyramid Global Hospitality portfolio, is a distinguished hotel located in the bustling heart of Chicago, Illinois. This iconic property features 403 stylish guest rooms and more than 12,500 square feet of versatile meeting space, making it a notable destination for business and leisure travelers. The Midland Hotel prides itself on delivering outstanding guest service and creating memorable experiences in a dynamic and supportive work environment. Employees here are surrounded by the vibrant energy and iconic architecture of Chicago, contributing to a culturally rich ambiance. The hotel offers diverse employment opportunities across various departments, including guest services, food and beverage, housekeeping, spa and wellness, as well as sales and marketing. Comprehensive training programs are provided to ensure employees have the skills and knowledge necessary to excel and grow their careers.
The Housekeeping team at The Midland Hotel plays a vital role in maintaining the cleanliness and overall guest experience. Known as the "Heart of the House," this role is essential in providing guests with a comfortable and welcoming environment. Housekeepers take pride in their attention to detail, preparing and maintaining guest rooms to the highest standards. This position is full-time and offers an hourly wage ranging from $20.03 to $26.50. The housekeeper’s responsibilities include engaging with guests to ensure satisfaction, working as a team to maintain hotel cleanliness, and following safety and sanitation standards rigorously. The hotel values housekeepers who are dedicated, enthusiastic, and passionate about hospitality, offering opportunities for growth into supervisory and management roles such as Housekeeping Supervisor, Manager, or Executive Housekeeper.
Pyramid Global Hospitality also supports its employees with a comprehensive benefits package for full-time associates. This includes medical insurance with employer contributions, vision, dental, life, pet, and accident insurance options, a 401(k) program with an employer match and immediate vesting, paid time off, and exclusive discounts across its portfolio of hotels. Commitment to employee well-being, career development, and a positive workplace culture makes The Midland Hotel and Pyramid Global Hospitality desirable employers in the hospitality industry. If you are looking for a fulfilling career in hospitality with the chance to make a meaningful impact on guests and grow professionally, The Midland Hotel invites you to apply and join their team today.
Job Requirements
- Ability to work on feet for extended periods
- ability to lift and carry loads of at least 25 lbs
- full availability including evenings, weekends, and holidays
- effective communication skills
- attention to detail
- ability to read room numbers, dates, and basic instructions
- ability to operate cleaning equipment including vacuums and mops
- punctuality and reliable attendance
Job Qualifications
- Housekeeping experience desirable
- neat, pleasant personality
- time management skills
- full availability including evenings, weekends, and holidays
- ability to work on feet for extended periods
- effective communication skills
- ability to read room numbers, dates, and basic instructions
- ability to move and position self to reach corners and high places
- ability to operate cleaning equipment
- ability to lift, carry, and position loads of at least 25 lbs
Job Duties
- Engage with guests to ensure their stay is going well
- work as a team to accomplish the goal of hotel cleanliness
- keep work cart orderly and properly stocked
- properly utilize equipment, supplies, and guest amenities
- maintain thorough cleanliness and sanitation of assigned guest areas
- change and inspect linens and towels daily following Green Program standards
- practice safety standards and report hazards as found
- show respect for guests' property
- care responsibly for equipment
- report to work on time and maintain accurate time records
- remain alert, courteous, and helpful to guests and co-workers
- perform other related duties as requested by Floor Supervisor
Job Criteria
Experience
No experience required
Job Location
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