Room Attendant

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $13.00 - $15.50

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Retirement Plan

Paid Time Off

Employee Discounts

Job Description

Hampton Inn Northeast-Fort Jackson, located at 1551 Barbara Dr., Columbia, SC 29223, is part of the reputable Maya Hotels family, a leading organization in the hospitality sector. Maya Hotels is dedicated to delivering exceptional guest experiences by managing some of the most well-known hotel brands in the industry, including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. With a strong focus on quality, professionalism, and guest satisfaction, Maya Hotels represents a premier employer in the hospitality space that values both its guests and its employees. The company culture emphasizes growth, support, and a work environment that fosters teamwork and excellence. Maya Hotels offers competitive salaries and a range of benefits that make it an attractive workplace for those passionate about hotel management and service excellence. If you are looking to further your career in hospitality, joining the Maya Hotels family means becoming part of a company that values your contribution and encourages your professional development.

The role of Room Attendant at Hampton Inn Northeast-Fort Jackson is an essential position within the housekeeping team, tasked with ensuring that the accommodations guests enjoy are clean, well-maintained, and welcoming. This role is suited for hardworking and detail-oriented individuals who thrive in fast-paced environments and exhibit a passion for service. As a Room Attendant, you will be responsible for maintaining the cleanliness of guest rooms and public areas, assisting with the preparation and restocking of rooms, and supporting the housekeeping team with various tasks. These duties are pivotal in upholding the hotel’s high standards and ensuring guests have a comfortable and pleasant stay. The position offers opportunities for career growth within the Maya Hotels group, enhanced by a supportive work environment and access to training. Furthermore, employees in this role benefit from a competitive salary, performance-based bonuses, and multiple insurance coverages, making it a rewarding career choice in the hospitality industry. This role requires flexibility, as shifts may cover various times, including weekends and holidays. The position suits individuals who enjoy working independently and as part of a team to create a sanctuary where guests can relax and feel cared for. By maintaining high cleanliness standards and reporting maintenance needs, the Room Attendant directly contributes to the overall guest satisfaction and the success of Hampton Inn and Maya Hotels.

Job Requirements

High school diploma or equivalent
Prior experience in a similar role is preferred but not required training provided
Ability to interact professionally with guests and team members
Strong organizational skills to maintain cleanliness standards
Willingness to work various shifts including weekends and holidays
Ability to work both independently and collaboratively with hotel staff
Understanding of cleaning techniques and equipment use is a plus

Job Qualifications

High school diploma or equivalent
Prior experience in a similar role is preferred but not required training provided
Ability to interact professionally with guests and team members
Strong organizational skills to maintain cleanliness standards
Willingness to work various shifts including weekends and holidays
Ability to work both independently and collaboratively with hotel staff
Understanding of cleaning techniques and equipment use is a plus

Job Duties

Perform general cleaning tasks including vacuuming sweeping mopping and dusting in hallways stairwells and public spaces
Empty trash receptacles and replace liners
Maintain cleanliness and organization of storage areas and housekeeping carts
Clean and maintain hotel amenities such as lobby areas restrooms and fitness centers
Ensure all cleaning supplies are stocked and report shortages to the supervisor
Assist housekeepers in preparing guest rooms including making beds replenishing linens and ensuring rooms meet hotel standards
Collect dirty linens and deliver clean ones to the designated laundry area
Handle guest requests promptly and effectively to ensure guest satisfaction
Report maintenance or repair issues in guest rooms to the appropriate department
Respond to housekeeping team requests for supplies linens and equipment
Assist with the removal of trash dirty linens and debris from floors and hallways
Help maintain inventory of housekeeping supplies and inform the supervisor of shortages
Collaborate with the team to ensure efficient and timely completion of tasks
Follow hotel safety and security procedures to maintain a safe environment for guests and employees
Report any suspicious activities safety hazards or emergencies to the appropriate personnel
Follow proper procedures for handling lost and found items