Room Attendant

Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, boasting a diverse and rapidly growing portfolio. With over 1000 properties spread across eight countries, Sonesta offers an epic blend of full-service and focused hotels located in major cities, making the brand a significant player in the hospitality industry. The company operates a unique mix of owned, managed, and franchised properties, which allows it to maintain a broad presence in key markets where comfort, convenience, and luxury are paramount. Sonesta’s commitment to quality service driven by passion, loyalty, and authentic connections ensures that guests receive memorable experiences at every stay. This approach fosters an environment where both guests and employees thrive, continuously contributing to Sonesta’s growth and reputation in the hospitality world.

The Room Attendant role at Sonesta International Hotels is crucial to maintaining the high standards of cleanliness and customer service that define the brand. This position collaborates closely with the Housekeeping Management Team to ensure guest rooms and public spaces are meticulously cleaned and maintained according to brand standards. As a Room Attendant, you are expected to deliver on the promise of Sonesta Service, exemplifying professionalism, attention to detail, and a genuine commitment to guest satisfaction. You will be responsible for a range of housekeeping tasks including making beds, dusting, vacuuming, sanitizing bathrooms, and handling trash removal, while ensuring that all cleaning activities follow brand product and placement standards.

A typical day in this role involves interaction with guests where you will address any complaints or special requests promptly, ensuring corrective action is taken to uphold guest satisfaction. Additionally, you may be assigned duties related to laundry services, which include monitoring supplies, operating washers and dryers, inspecting linens for damage, and maintaining laundry inventory. Physical stamina is important for this position as duties require standing, bending, climbing, and carrying or lifting items that may weigh up to 75 pounds. The role also necessitates proficiency in using commercial cleaning chemicals safely and effectively.

Working hours for a Room Attendant at Sonesta are flexible and may include mornings, evenings, weekends, and holidays, reflecting the hospitality industry's dynamic nature. The pay range for this role is between $24.00 and $26.00 per hour, which may be adjusted based on experience, skills, and overall job knowledge. Sonesta also emphasizes the importance of teamwork and seamless communication among staff members, promoting a collaborative work environment that benefits both employees and guests. Furthermore, the company complies rigorously with all federal, state, and local laws governing health and safety practices within its operations.

Sonesta International Hotels not only focuses on delivering superior guest experiences but also prioritizes the well-being and financial security of its employees. The company offers a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans with company matching, paid vacation and sick days, and many other employee-centric perks. This commitment makes Sonesta a preferred employer for those seeking a rewarding hospitality career in a supportive and growth-oriented environment.