Job Overview
Compensation
Hourly
Exact $17.25
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
friendly work environment
Job Description
DKN Hotels is a distinguished hospitality company known for providing guests with a comfortable and welcoming experience. As a prominent player in the hotel industry, DKN Hotels upholds a strong commitment to delivering exceptional service and maintaining high standards of cleanliness and comfort in all its properties. The company prides itself on fostering a positive environment for both its guests and employees, ensuring that every visit feels like a "Home Away From Home." With a reputation for excellence, DKN Hotels continues to expand and enhance its services while focusing on personalized guest care and operational efficiency.
The Housekeeper role at DKN Hotels is essential to this mission. This position involves cleaning guest rooms, hallways, and other designated areas to meet the exacting standards that DKN Hotels is known for. Housekeepers play a critical role in maintaining the overall ambiance and hygiene of the hotel, substantially contributing to guest satisfaction and the hotel's reputation. This role requires a friendly and courteous demeanor, effective communication skills, and the ability to perform various cleaning tasks within a specified time frame. The Housekeeper must also be detail-oriented and committed to following established policies, including room amenities and key security procedures.
Those hired for this role can expect to work in an environment that values safety, collaboration, and professional integrity. While no supervisory responsibilities are associated with this position, there is an expectation of independent judgment within the guidelines set by management. The physical nature of the job demands frequent walking, bending, lifting, and the use of approved cleaning agents. Candidates who have at least one year of previous cleaning experience, possess basic cleaning skills, and can communicate effectively in English will find this role well-suited to their capabilities.
In addition to routine cleaning duties, housekeepers assist in maintaining the laundry, promptly report maintenance issues and any lost or found items to management, and contribute to creating a memorable and pleasant guest experience. This role is perfect for individuals who take pride in cleanliness, enjoy working in a team-oriented setting, and are dedicated to upholding the values that define DKN Hotels. The company embraces diversity and inclusivity and encourages all qualified applicants to apply, promising a supportive work environment and opportunities for growth and development.
The Housekeeper role at DKN Hotels is essential to this mission. This position involves cleaning guest rooms, hallways, and other designated areas to meet the exacting standards that DKN Hotels is known for. Housekeepers play a critical role in maintaining the overall ambiance and hygiene of the hotel, substantially contributing to guest satisfaction and the hotel's reputation. This role requires a friendly and courteous demeanor, effective communication skills, and the ability to perform various cleaning tasks within a specified time frame. The Housekeeper must also be detail-oriented and committed to following established policies, including room amenities and key security procedures.
Those hired for this role can expect to work in an environment that values safety, collaboration, and professional integrity. While no supervisory responsibilities are associated with this position, there is an expectation of independent judgment within the guidelines set by management. The physical nature of the job demands frequent walking, bending, lifting, and the use of approved cleaning agents. Candidates who have at least one year of previous cleaning experience, possess basic cleaning skills, and can communicate effectively in English will find this role well-suited to their capabilities.
In addition to routine cleaning duties, housekeepers assist in maintaining the laundry, promptly report maintenance issues and any lost or found items to management, and contribute to creating a memorable and pleasant guest experience. This role is perfect for individuals who take pride in cleanliness, enjoy working in a team-oriented setting, and are dedicated to upholding the values that define DKN Hotels. The company embraces diversity and inclusivity and encourages all qualified applicants to apply, promising a supportive work environment and opportunities for growth and development.
Job Requirements
- Previous one year experience preferred
- Basic cleaning skills
- Ability to communicate in English with guests, management and fellow team members to their understanding desirable
- Ability to prioritize, organize and make good judgments
- Dependable
Job Qualifications
- Basic cleaning skills
- Ability to communicate in English with guests, management and fellow team members to their understanding desirable
- Ability to prioritize, organize and make good judgments
- Dependable
- Previous one year experience preferred
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Clean guest rooms to DKN Hotels' standards including but not limited to making beds, dusting, vacuuming, cleaning bathrooms completely, wiping down walls
- Clean rooms within the minutes-per-room guideline established by the Executive Housekeeper and General Manager
- Follow DKN Hotels' policy for room amenities
- Turn in all items left in guestroom to manager immediately
- Maintain complete security of master room key and return the key at the end of shift
- Never leave the property with key
- Report any maintenance items that need immediate attention
- Assist with laundry as needed
- Report any missing/found articles or damage to the Executive Housekeeper
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel
- Deliver DKN's "Home Away From Home" experience
- Perform other duties as assigned, requested or deemed necessary by management
Job Criteria
Experience
No experience required
Job Location
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