Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Pacific Hospitality Group is a distinguished owner/operator hospitality company deeply rooted in family values and long-term investment strategies. The group is committed to creating sustainable growth and long-lasting value by focusing on enriching people’s lives through the hospitality experiences it offers. With a firm commitment to honoring God, giving back to communities, and prioritizing memorable guest experiences, Pacific Hospitality Group stands out as a company that values integrity, compliance, principled entrepreneurship, customer focus, and humility alongside respect and fulfillment. Their approach involves growing the business and their team members together, ensuring everyone is invested in the company’s success and culture.

The Housekeeping Attendant role is crucial in maintaining the five-star standards that Pacific Hospitality Group upholds through its affiliated hotels and resorts. This position plays a pivotal role in delivering highly personalized, pristine, and luxurious guest experiences that meet Forbes Travel Guide’s exacting 5-Star requirements. The Housekeeping Attendant’s primary responsibility is to ensure every guest room and assigned area is meticulously cleaned, impressively presented, and fully comfortable to create an unforgettable stay for every guest. Through precise attention to detail, adherence to detailed cleaning protocols, and an anticipatory approach to guest service, the role places high emphasis on not only cleanliness but also the ambiance and flawless presentation of the hotel environment.

Living up to the company’s guiding principles such as integrity, change adaptability, and knowledge, the Housekeeping Attendant must anticipate guest needs by ensuring replenishment of amenities and flawless room setups, including linens, lighting, and temperature. The role also involves preparing rooms for special guests such as VIPs, handling guest belongings with care, and adhering to strict standards of service delivery and sanitation. This position requires a blend of physical stamina, professionalism, and a positive, guest-focused attitude, as well as the flexibility to work varied shifts including weekends and holidays.

By joining Pacific Hospitality Group as a Housekeeping Attendant, team members become part of a family-oriented company that not only provides a workplace but fosters career growth and development aligned with the highest standards in the hospitality industry. The company offers a respectful, enriching environment where employees are empowered to contribute meaningfully to guest experiences and operational excellence. This role is ideal for individuals passionate about luxury hospitality, committed to delivering impeccable service, and who thrive in environments that celebrate integrity and customer-centric values.

Job Requirements

  • High school diploma or equivalent
  • previous experience in housekeeping or related field preferred
  • basic knowledge of cleaning chemicals and sanitation practices
  • physical stamina to perform cleaning and lifting tasks
  • excellent communication skills
  • ability to follow detailed instructions and protocols
  • flexible availability including weekends and holidays

Job Qualifications

  • Previous housekeeping experience in luxury hotels or resorts preferred
  • strong attention to detail and commitment to quality
  • ability to work efficiently while maintaining Forbes-level standards
  • physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods
  • professional appearance and positive attitude
  • flexibility to work weekends, holidays, and varying shifts

Job Duties

  • Clean and maintain guest rooms, suites, and assigned areas to the highest luxury standards
  • keep all spaces clean, organized, and guest-ready at all times
  • follow detailed cleaning protocols, including proper use of chemicals and sanitation standards
  • uphold Forbes standards of precision, consistency, and attention to detail in every aspect of room presentation
  • anticipate guest needs by ensuring amenities are thoughtfully placed and fully replenished
  • ensure room setups are flawless, including linens, amenities, lighting, temperature, and ambiance
  • prepare guest rooms for arrivals, including VIPs, special occasions, and turndown service
  • ensure all bedding, towels, and amenities meet luxury quality expectations
  • report and follow up on maintenance issues promptly
  • handle hotel property and guest belongings with care and integrity
  • provide warm, discreet, and courteous interactions when encountering guests

Job Criteria

Experience

No experience required


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