Room Attendant

Pacific Hospitality Group is a distinguished family-focused hospitality company that operates with a unique owner/operator approach, providing substantial value to both investors and team members. The company is deeply committed to long-term property holds that foster sustainable growth for the business while creating opportunities for team members to grow professionally and personally. Rooted in its core mission to enrich people’s lives, Pacific Hospitality Group prioritizes delivering memorable experiences to guests, actively contributes to community welfare, and operates with a strong commitment to honor God in all business endeavors. This holistic approach underpins the company’s strategy for sustainable value creation and growth while maintaining a principled entrepreneurial spirit. Founded on guiding principles such as integrity, compliance, customer focus, and respect, the organization cultivates an environment where team members feel valued and motivated to deliver excellence in hospitality services. The company places a strong emphasis on humility, knowledge, and adaptation to change, recognizing these as essential qualities in maintaining its competitive edge and fulfilling its mission effectively.

The role of Guest Room Attendant at Pacific Hospitality Group centers on maintaining the highest standard of cleanliness and guest satisfaction in all assigned guest rooms and public areas. This position plays a vital part in shaping the guests’ experiences by ensuring that rooms are impeccably cleaned and supplied in accordance with departmental procedures and company standards, thereby exceeding guest expectations. The Guest Room Attendant’s responsibilities include changing linens, making beds, cleaning bathrooms, sweeping and dusting rooms, emptying trash, and maintaining the cleanliness of balconies, terraces, and furnishings. In addition to the cleaning duties, this role involves restocking guestroom amenities and literature, as well as assisting with the upkeep of the linen closet and other supply areas. The attendant is expected to respond promptly and courteously to guest requests regarding room cleanliness, amenities, and linen, ensuring a personalized and satisfying guest experience. Beyond cleaning tasks, the position requires vigilant attention to reporting any damage, mechanical issues, suspicious activities, or safety concerns to management. The role demands adherence to safety policies and Occupational Safety and Health Administration (OSHA) regulations, including the proper use of Personal Protective Equipment (PPE). The Guest Room Attendant is instrumental in upholding the hotel’s Hazardous Material program and must promptly report any defective or lost safety equipment.

This position requires punctuality and reliable attendance as essential functions of the job. The company fosters an inclusive and non-discriminatory employment environment, emphasizing equal opportunity for all employees and applicants regardless of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, or gender identity. Pacific Hospitality Group is dedicated to creating a workplace that values diversity, safety, and personal growth, making this role ideal for detail-oriented individuals passionate about hospitality and guest satisfaction. The employment type is full-time, and the company offers competitive wages and benefits aligned with industry standards. This position provides an excellent opportunity to join a respected hospitality group that values integrity, community contribution, and employee fulfillment.