Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities

Job Description

Our establishment is a reputable hotel dedicated to providing exceptional guest experiences through comfortable accommodations and outstanding service. We pride ourselves on maintaining high standards of cleanliness, hospitality, and guest satisfaction, making every guest feel welcomed and valued throughout their stay. Our team comprises committed professionals who work collaboratively to uphold our reputation as a leading hotel in the hospitality industry. We offer a supportive work environment where all employees are encouraged to grow and contribute positively to the guest experience.

The Room Attendant position is essential in ensuring that guest rooms are clean, comfortable, inviting, and maintained to the highest standards. As a Room Attendant, you will be responsible for performing various housekeeping tasks, from making beds and changing linens to dusting and sanitizing surfaces. This role requires attention to detail, adherence to safety and sanitation procedures, and a strong commitment to guest service. You will play a key role in enhancing the guest's stay by ensuring their room is spotless, well-stocked with amenities, and in good working order. Additionally, you will collaborate with other hotel departments when necessary to maintain an efficient and pleasant environment.

This role often involves the physical tasks associated with cleaning and maintaining guest rooms and public areas, including bathrooms and kitchens where applicable. It also requires respecting guest privacy, following protocols like “Do Not Disturb” signage, and handling lost and found items properly. Safety is a top priority, so adherence to personal protective equipment guidelines and hotel policies regarding health, safety, and security is mandatory. The position allows for interaction with guests, necessitating courteous and professional communication skills. If you have previous housekeeping experience, especially in a hotel environment, and the physical ability to perform cleaning duties effectively, this role offers an excellent opportunity to join a welcoming and professional team. The Room Attendant position also often requires flexibility regarding working hours, including weekends and holidays, reflecting the dynamic and guest-focused nature of the hospitality industry.

Job Requirements

  • Previous housekeeping experience in a hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedule as necessary including weekends and holidays
  • must tolerate prolonged standing, walking, kneeling, bending, stooping, and climbing stairs
  • must tolerate exposure to cleaning solutions
  • must be able to push up to 75 pounds, lift and carry up to 25 pounds

Job Qualifications

  • Previous housekeeping experience in hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedule including weekends and holidays

Job Duties

  • Clean and service guest rooms according to hotel standards
  • make beds, change linens, and replace towels
  • dust, vacuum, and sanitize surfaces
  • replenish amenities such as soap, shampoo, water, and coffee
  • ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • clean kitchen areas and ensure appliances are clean and functional where applicable
  • check and report maintenance issues including lighting, plumbing, or HVAC problems
  • follow proper procedures for handling lost and found items
  • respect guest privacy and follow hotel protocols for Do Not Disturb signage
  • restock housekeeping carts and storage areas while maintaining cleanliness and safety protocols
  • deliver guest requested items to rooms upon request
  • adhere to safety and sanitation guidelines
  • provide courteous and professional service when interacting with guests and co-workers
  • maintain accurate room status information on daily assignment sheets
  • use personal protective equipment for chemicals as outlined on Safety Data Sheets
  • comply with hotel security, fire regulations, and health and safety legislation
  • assist other departments as necessary and maintain good working relationships

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