Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Equal employment opportunity
employee development
team environment
Memorable guest experiences
supportive leadership
Community involvement

Job Description

Pacific Hospitality Group is a family-focused hospitality company dedicated to creating long-term value by operating and owning its properties. The company embraces a unique owner/operator business model which enables sustainable business growth and professional development for its team members. Committed to enriching lives, Pacific Hospitality Group offers memorable experiences to its guests, contributes to the communities it serves, and upholds strong ethical values by honoring God in all business operations. The organization operates with core guiding principles such as integrity, compliance, value creation, principled entrepreneurship, customer focus, knowledge, change, humility, respect, and fulfillment, ensuring a supportive and value-driven work environment.

This particular role revolves around providing exceptional housekeeping services that meet and anticipate guest expectations, maintaining cleanliness and order in guest rooms, and ensuring that the hotel environment remains comfortable and welcoming. The successful candidate will focus on duties such as cleaning guest rooms thoroughly—including making beds, cleaning bathrooms, dusting, and vacuuming—replenishing bed linens, towels, and amenities, performing deep cleaning tasks, and managing housekeeping supply carts. Attention to detail and responsiveness to guest requests are crucial components of this role. The position demands teamwork, flexibility to adapt to any task adhering to Hyatt Place standards, and maintaining a high standard of cleanliness throughout the hotel.

This is a hands-on, physically demanding role that requires the ability to lift and move heavy objects occasionally and perform physical tasks such as walking, stooping, kneeling, crouching, and reaching. Close vision and finger dexterity to operate essential equipment are also necessary. The role requires availability on weekends and holidays to accommodate the needs of guests. Pacific Hospitality Group provides an inclusive work environment with equal opportunity employment, prohibiting discrimination or harassment of any kind. This employment opportunity is an ideal fit for individuals who are detail-oriented, dependable, and committed to delivering excellent guest service while contributing positively to the team and community.

Job Requirements

  • Must be available to work weekends and holidays
  • Ability to lift/move up to 50 pounds occasionally and up to 20 pounds frequently
  • Physical ability to walk, sit, stoop, kneel, crouch, and reach with hands and arms
  • Specific vision abilities including close vision, color vision, and ability to adjust focus
  • Finger dexterity to operate computer keyboard, calculator, and other equipment

Job Qualifications

  • Ability to interact with all associates and guests of the hotel
  • One year experience in a similar role
  • High attention to detail

Job Duties

  • Anticipate guest expectations
  • Clean guest rooms as assigned including making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities as needed
  • Perform deep cleaning tasks as needed
  • Stock, maintain and transport housekeeping supply cart daily
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Demonstrate teamwork responsiveness when asked to do any task consistent with Hyatt Place standards
  • Maintain organization and great attention to detail

Job Criteria

Experience

No experience required


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