Room Attendant

East Syracuse, NY, USA|

Job Overview

Compensation

Hourly

Range $16.00 - $17.00

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Employee Discounts

team environment

Job Description

Baywood Hotels & Suites is a well-established hospitality company known for delivering exceptional guest experiences in a comfortable and welcoming environment. As a recognized brand in the hotel industry, Baywood Hotels & Suites emphasizes high-quality standards, guest satisfaction, and a commitment to excellence. Our properties offer a range of amenities designed to provide comfort, convenience, and a memorable stay for all types of travelers, whether they are visiting for business or leisure. The company culture fosters teamwork, professionalism, and a strong sense of hospitality, aiming to ensure every guest feels valued and appreciated.

The role of a Housekeeper at Baywood Hotels & Suites is integral to maintaining the high standards of cleanliness, comfort, and safety that our guests expect. This position requires attention to detail, a commitment to excellence, and the ability to perform routine cleaning duties efficiently across various areas of the hotel. Housekeepers are responsible for servicing guest rooms and public areas by cleaning, replenishing supplies, and adhering to brand standards that uphold the company’s reputation.

In this role, the Housekeeper will be expected to carry out a wide range of cleaning tasks, including making beds with fresh linen, handling rollaway beds and cribs, removing dirty linen, and tidying trash and debris from floors. They will also be responsible for cleaning furniture, appliances, mirrors, and surfaces, as well as replenishing bathroom amenities and room supplies such as coffee and condiments in line with hotel standards. The position also involves inspecting the condition of rooms and reporting any maintenance needs, ensuring proper stocking of housekeeping carts, and following safety procedures to contribute to a secure work environment.

Beyond the physical tasks, the Housekeeper at Baywood Hotels & Suites embodies the spirit of a 'Baywood Ambassador,' who maintains a professional image, warmly greets guests and coworkers, listens to guest needs, and fosters teamwork among peers. This role offers an opportunity to engage with the hospitality industry, grow professionally, and help create a lasting positive impression by providing guests with a spotless and comfortable stay.

Baywood is committed to supporting its employees by offering a workplace that respects individual contributions, encourages professional growth, and prioritizes safety. The Housekeeper role is ideal for individuals who are detail-oriented, proactive, and capable of performing physical work in a fast-paced and guest-focused environment. This position typically is part-time or full-time, and while specific salary details are dependent on location and experience, the compensation is competitive within the hospitality sector.

Joining Baywood Hotels & Suites means becoming part of a team that values dedication, hospitality, and the continuous pursuit of quality. If you enjoy maintaining pristine environments and have a passion for guest service, this Housekeeper opportunity will allow you to showcase your skills and contribute to the overall success and reputation of our hotel properties.

Job Requirements

Some high school education preferred
Previous hotel experience preferred but 2+ years of related employment or on-the-job training may substitute
Ability to read and understand chemical labels and safety data sheets
Ability to gain knowledge of applicable franchise standards and procedures
Ability to complete housekeeping forms and communicate problems and unusual conditions to management
Ability to read and comprehend manuals
Ability to positively communicate with guests and co-workers
Ability to work within scheduling guidelines
Ability to work with minimal or no supervision
Ability to follow schedule and perform physical labor
Requires ability to perform light to moderately heavy housekeeping duties using approved chemicals and equipment
Must be able to carry 40 lbs up to 25 feet
Must be able to bend at the knees with up to 40 lbs, standing to an upright position
Ability to push housekeeping cart regularly
Frequent walking and standing for entire shift
Able to lift 15 lbs regularly and up to 40 lbs to waist, chest, above head
Must follow safety guidelines in attire and procedures

Job Qualifications

Some high school education preferred
Previous hotel experience preferred but 2+ years of related employment or on-the-job training may substitute
Ability to read and understand and communicate chemical labels, Safety Data Sheets, and instructions
Ability to gain knowledge of applicable franchise standards and procedures
Ability to complete housekeeping forms and communicate problems or unusual conditions to management
Ability to read and comprehend manuals
Ability to positively communicate with guests and co-workers
Ability to work within scheduling guidelines
Ability to work with minimal or no supervision
Ability to follow schedule and perform physical labor
Requires ability to perform light to moderately heavy housekeeping duties using approved chemicals and equipment.

Job Duties

Makes beds neatly with fresh linen including sheets, duvet, blankets and pillow cases
Makes rollaway beds, cribs, and sofa bed
Removes dirty linen
Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe if not being used
Inspects and restocks collateral
Wipes door frames, window sills, walls and baseboards, and arranges furniture properly
Cleans appliances, equipment, furniture and cupboards
High-dusts artwork
If applicable, removes trash, sweeps, dusts any balcony/patio areas
Inspects marketing collateral, replacing expired or damaged items
Cleans and disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags
Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards
Replenishes room supplies such as coffee, condiments, mugs, glassware, utensils, cups, stationery, pens in accordance with brand/hotel standards
Cleans mirrors, windows, vent cover, glass doors
If applicable, cleans and disinfects kitchen including counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags
Reports room status in a timely manner to the appropriate persons/departments
Reports items that require repair or additional cleaning to the appropriate person/department
Restocks housekeeping cart
Vacuums hallways
Turns in all lost and found articles immediately
Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door
Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a Baywood Ambassador including maintaining a professional image, warmly greeting guests and coworkers, actively listening to guests and responding appropriately, fostering teamwork, monitoring surroundings for cleanliness, safety and security issues, contributing to a safe work environment by following safety guidelines, recommending other Baywood properties to guests, and making efforts to WOW the guest.