Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
job training
flexible schedule

Job Description

Our hotel is a premier hospitality establishment dedicated to providing exceptional service, comfort, and convenience to travelers and guests from around the world. Known for its inviting atmosphere and commitment to quality, our hotel combines modern amenities with warm hospitality to create memorable experiences for all visitors. We pride ourselves on maintaining high standards of cleanliness, safety, and guest satisfaction, ensuring every detail contributes to a positive stay. From well-appointed rooms to attentive guest services, our hotel fosters an environment where guests feel valued and cared for throughout their visit.

The Room Attendant plays a critical role within our hotel team, tasked with maintaining the cleanliness, comfort, and welcoming ambiance of guest rooms and public areas. This position involves ensuring that all rooms meet the hotel's rigorous standards for cleanliness and presentation, enhancing the overall satisfaction and experience of our guests. Responsibilities include making beds, changing linens, replenishing amenities, dusting, vacuuming, and sanitizing various surfaces. The role also requires close attention to bathrooms for sanitation and restocking, as well as ensuring kitchen areas and appliances are clean where applicable.

Additionally, the Room Attendant monitors and reports any maintenance issues within rooms or public areas to maintain operational efficiency and guest safety. Respecting guest privacy and adhering to hotel protocols, including 'Do Not Disturb' signage, is essential. The position also involves restocking housekeeping carts, delivering guest requests promptly, and following all safety guidelines, including the proper use of personal protective equipment when handling chemicals. Providing courteous and professional service to guests and coworkers is a fundamental aspect of the role, as is maintaining accurate room status records to assist hotel operations.

This full-time role demands flexibility in scheduling, including the ability to work weekends and holidays as necessary. The Room Attendant contributes significantly to the hotel’s reputation for cleanliness and hospitality, working collaboratively with other departments to ensure a seamless guest experience. With a focus on safety, quality, and guest care, this position is ideal for individuals who are detail-oriented, reliable, and enjoy contributing to a positive service environment. We offer a supportive work culture where teamwork and professional growth are encouraged, making this an excellent opportunity for those seeking a rewarding career in hospitality housekeeping.

Job Requirements

  • Previous housekeeping experience in a hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedules including weekends and holidays
  • must tolerate prolonged standing, walking, kneeling, bending, stooping, and stair climbing
  • must tolerate exposure to cleaning solutions
  • must be able to push up to 75 pounds and lift and carry up to 25 pounds

Job Qualifications

  • Previous housekeeping experience in a hotel environment highly desired
  • ability to communicate verbally and in writing to follow job duties
  • ability to work varied schedules including weekends and holidays

Job Duties

  • Clean and service guest rooms according to hotel standards
  • make beds, change linens, and replace towels
  • dust, vacuum, and sanitize surfaces
  • replenish amenities such as soap, shampoo, water, and coffee
  • ensure bathrooms are cleaned, sanitized, and stocked with supplies
  • clean kitchen areas and ensure appliances are clean and functional where applicable
  • check and report maintenance issues like lighting, plumbing, or HVAC problems
  • follow proper procedures for handling lost and found items
  • respect guest privacy and follow "Do Not Disturb" protocols
  • restock housekeeping carts and maintain cleanliness and safety standards
  • deliver guest requested items to rooms
  • adhere to safety and sanitation guidelines
  • provide courteous and professional service to guests and coworkers
  • maintain accurate room status information
  • use personal protective equipment for chemical handling
  • comply with hotel security, fire, and health regulations
  • assist other departments and maintain good working relationships

Job Criteria

Experience

Mid Level (3-7 years)


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