Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $26.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Tuition Assistance
Career development opportunities

Job Description

Residence Inn by Marriott is a renowned hotel brand under Marriott International, dedicated to providing guests with an exceptional long-stay experience. Known for spacious suites equipped with full kitchens, Residence Inn combines the comforts of home with hotel amenities to cater to both business and leisure travelers. The company prides itself on fostering a culture that emphasizes teamwork, outstanding customer service, and a welcoming environment. As part of Marriott International's extensive portfolio, Residence Inn benefits from a global reputation for excellence, diversity, and inclusivity in its workforce. Marriott International is an equal opportunity employer committed to non-discrimination and values the unique backgrounds, talents, and experiences of its associates. The company actively supports candidates with diverse backgrounds and ensures compliance with all applicable laws regarding employment practices. Working at Residence Inn by Marriott means joining a team that focuses on creating memorable guest experiences while promoting professional growth and a supportive work atmosphere.

The role of Guest Environment Expert at Residence Inn by Marriott in Long Beach, California, is a full-time, non-management position offering a competitive hourly wage of $26.00. This role goes beyond traditional housekeeping duties, focusing on delivering a memorable and unique guest experience. Guest Environment Experts are highly skilled in a broad range of housekeeping functions that contribute to maintaining the cleanliness and appearance of the entire hotel. They have the autonomy to move throughout their designated areas, responding proactively to guest needs and completing tasks that ensure a welcoming environment.

Responsibilities include delivering guest requests promptly, stocking housekeeping carts efficiently, and cleaning guest rooms and public areas. Guest Environment Experts play a critical role in enhancing the overall atmosphere of the hotel by ensuring that every space meets high standards of cleanliness and presentation. Furthermore, the role demands adherence to safety protocols, company policies, and professional standards in appearance and communication. Given the physical nature of the job, successful candidates must be able to stand, sit, or walk for extended periods and perform physical activities such as lifting, carrying, pushing, and pulling objects weighing up to 50 pounds. This hands-on role is vital to the success of the hotel’s operations and contributes directly to guest satisfaction.

Residence Inn’s work environment fosters a culture where associates are encouraged to be their best, start their professional purpose, and belong to a supportive global team. The role offers opportunities for growth, enabling employees to develop their skills within one of the world’s leading hospitality companies. Those who join Residence Inn become part of a legacy of service excellence, contributing to a brand that values dedication, inclusivity, and customer focus. This position is not remote and requires open availability, underscoring the dynamic and guest-focused nature of the hospitality industry. By joining Residence Inn as a Guest Environment Expert, employees have the chance to work in a setting that not only values their contributions but also helps them become the best version of themselves while delivering exceptional guest experiences.

Job Requirements

  • open availability preferred
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, and pull objects weighing up to 50 pounds without assistance
  • adherence to safety standards
  • non-management position
  • full-time schedule

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • strong attention to detail
  • excellent communication skills
  • ability to follow company policies and procedures
  • physical stamina to perform job duties

Job Duties

  • clean guest rooms and public areas
  • deliver guest requests promptly
  • stock housekeeping carts efficiently
  • maintain cleanliness and appearance of the hotel
  • adhere to safety protocols and company policies
  • ensure professional appearance and communication
  • perform physical tasks such as lifting and moving objects up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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