Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Employee assistance program
Job Description
The employer hiring for this position is a hospitality organization located in Boulder, Colorado, operating within the Rooms department. This establishment is focused on providing exceptional guest experiences through impeccable cleanliness and attention to detail in all guest areas including guestrooms, corridors, and public spaces. The company is committed to maintaining a welcoming and comfortable environment which upholds high standards of hygiene and presentation. Hospitality in Boulder, CO is known for its focus on quality service and guest satisfaction, and this employer strives to reflect those values through its dedicated team members.
The role of Room Attendant at this organization is essential in ensuring that guest accommodations meet the highest cleanliness standards. The incumbent will be responsible for maintaining a high level of cleanliness across a variety of guest spaces including guestrooms, corridors, and common areas. Additionally, this role involves specialized cleaning projects aimed at preserving the longevity and quality of guestroom furniture, fixtures, and equipment. This position requires a detail-oriented individual capable of carrying out daily cleaning tasks meticulously and efficiently to provide guests with rooms that are not only clean but also present an inviting atmosphere.
The Room Attendant will be involved in various responsibilities such as removing all dirty linens and ensuring they are sent to laundry, properly emptying trash and cleaning containers, dusting and cleaning windowsills, glass surfaces, mirrors, furniture, and electronic equipment like televisions and telephones. The role also includes monitoring room fixtures such as lamp shades, lighting, irons, hair dryers, and ensuring all appliances are functional and neatly arranged. Maintaining bathroom cleanliness and hygiene by disinfecting surfaces, drying shower curtains, cleaning tubs, and deodorizing rooms is a critical part of the job.
In addition to routine cleaning, the Room Attendant will observe and report any damage, excessive trash, or maintenance issues to the housekeeping supervisor. This role further supports the department by assisting with special projects, renovations, and training new staff members as needed. The successful candidate will demonstrate a commitment to excellence, be passionate about their work, and possess the ability to engage with others in a positive and professional manner. This position demands individuals who are transparent, creative, detail-oriented, and able to work dynamically within a team. The Room Attendant contributes significantly to the overall guest satisfaction by ensuring every room is fresh, immaculate, and welcoming upon guest arrival. This is a hands-on role requiring physical stamina and manual dexterity, making it a core component of the hotel's housekeeping department.
The role of Room Attendant at this organization is essential in ensuring that guest accommodations meet the highest cleanliness standards. The incumbent will be responsible for maintaining a high level of cleanliness across a variety of guest spaces including guestrooms, corridors, and common areas. Additionally, this role involves specialized cleaning projects aimed at preserving the longevity and quality of guestroom furniture, fixtures, and equipment. This position requires a detail-oriented individual capable of carrying out daily cleaning tasks meticulously and efficiently to provide guests with rooms that are not only clean but also present an inviting atmosphere.
The Room Attendant will be involved in various responsibilities such as removing all dirty linens and ensuring they are sent to laundry, properly emptying trash and cleaning containers, dusting and cleaning windowsills, glass surfaces, mirrors, furniture, and electronic equipment like televisions and telephones. The role also includes monitoring room fixtures such as lamp shades, lighting, irons, hair dryers, and ensuring all appliances are functional and neatly arranged. Maintaining bathroom cleanliness and hygiene by disinfecting surfaces, drying shower curtains, cleaning tubs, and deodorizing rooms is a critical part of the job.
In addition to routine cleaning, the Room Attendant will observe and report any damage, excessive trash, or maintenance issues to the housekeeping supervisor. This role further supports the department by assisting with special projects, renovations, and training new staff members as needed. The successful candidate will demonstrate a commitment to excellence, be passionate about their work, and possess the ability to engage with others in a positive and professional manner. This position demands individuals who are transparent, creative, detail-oriented, and able to work dynamically within a team. The Room Attendant contributes significantly to the overall guest satisfaction by ensuring every room is fresh, immaculate, and welcoming upon guest arrival. This is a hands-on role requiring physical stamina and manual dexterity, making it a core component of the hotel's housekeeping department.
Job Requirements
- High school diploma or equivalent
- Proven experience as room attendant with a keen sense of attention to detail
- Basic understanding of cleanliness standards and chemical maintenance
- Knowledge of general cleaning processes and methods
- Working knowledge of tools, common appliances and devices
- Manual dexterity and problem-solving skills
- Good physical condition and strength with a willingness to work overtime
- Ability to lift and move a minimum of 30 pounds
- Ability to climb stairs 30% of the time
- Ability to push and pull a minimum of 30 pounds
Job Qualifications
- Proven experience as room attendant with a keen sense of attention to detail
- Basic understanding of cleanliness standards and chemical maintenance
- Knowledge of general cleaning processes and methods
- Working knowledge of tools, common appliances and devices
- Manual dexterity and problem-solving skills
- Good physical condition and strength
- Ability to work overtime
- High school diploma or equivalent
Job Duties
- Pull all dirty linen from guestroom including sheets, pillowcases, stained blankets, stained bedspreads, stained mattress pads and send to laundry
- Empty all trash receptacles, clean container and install trash bag
- Dust all windowsills, clean glass and window tracks
- Check behind all furniture for trash and debris
- Check inside all furniture drawers for trash and debris
- Clean around each bed base
- Dust television rotate side-to-side and check to ensure remotes are working
- Clean all mirrors
- Wipe all pictures glass and frames
- Clean desk area if applicable and ensure proper placement of collateral
- Remove any marks from walls
- Clean telephone and tuck cords behind night-stand
- Check telephone to ensure it is working
- If applicable, clean radio and alarm clock and ensure the correct time and set to easy listening station alarm off
- Clean all lighting fixtures and adjust lamp shades seams against the wall
- Ensure all lights are working
- Clean entire vanity and surrounding walls
- If applicable, clean hair drier and ensure proper placement
- Clean ice bucket remove liner and wipe away any moisture and install clear bag
- Dust vanity light
- Dust closet area and ensure correct number of hangers
- Clean ironing board, empty water from iron, and wrap cord around base
- Clean and disinfect bathroom area. Dust baseboards
- Dry shower curtains. Replace if damaged or mildewed
- Report any mildew issues to HK supervisor
- Clean and dry tub surrounds. Clean soap dish.
- Vacuum carpeting and bathroom floor. Cut any snags
- Deodorize room
- Before exiting room, look to see if the room is fresh, clean and presents the best image for the hotel
- Any excessive trash, pets, damage, etc. should immediately be brought to the attention of the HK supervisor
- Notify HK supervisor of all lost and found items
- Bring all dirty rags to laundry
- Ensure spray bottles are labeled correctly foam nozzle on disinfectant
- Keep carts, supplies and vacuums neat and organized
- Keep HK closet neat and doors shut
- Complete work order requests for maintenance on a daily and timely basis
- Assist as necessary with special projects and renovations
- Report any unsafe conditions to leadership
- Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel
- Provide training to new property level support as needed
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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