Room Attendant

The Ritz-Carlton, part of the renowned Marriott International portfolio, is a world leader in the luxury hospitality industry. With over 100 award-winning hotels globally, The Ritz-Carlton is dedicated to delivering exceptional and memorable experiences to its guests. The company is distinguished not only by its commitment to superior service standards but also by fostering a supportive and inclusive work environment where diversity and creativity thrive. Employees at The Ritz-Carlton are empowered to be kind, compassionate, and innovative, ensuring that every guest's stay is uniquely delightful and exceeds expectations.

This position is for a Full-Time, Non-Management Expert in the Guest Environment role located at 900 SW Washington St, Portland, Oregon. The role is pivotal in maintaining the pristine condition and welcoming atmosphere of the hotel, directly impacting the quality of the guest experience. The responsibilities extend beyond basic room cleaning and bed making to include managing guest requests, replenishing cleaning carts, attending to common areas, and carrying out other related duties. This dynamic job requires the ability to adapt quickly, maintain high standards of quality and professionalism, and ensure compliance with company policies and safety guidelines.

The role emphasizes the physical stamina to be on feet for extended periods, performing tasks such as standing, walking, lifting, carrying, pushing, and placing objects weighing up to 50 pounds independently. The effective execution of these duties is essential for guest satisfaction and seamless hotel operations. The ideal candidate must uphold the hotel's dress code and professional appearance standards, maintain confidentiality, and communicate professionally at all times.

At The Ritz-Carlton, the foundational "Gold Standards" guide daily operations. These encompass the employee promise, credo, and service values that define the luxury hospitality experience expected worldwide. Joining the team means becoming part of a company culture that celebrates diversity, empowers creativity, promotes inclusion, and holds employees to exceptional service and ethical standards. The Ritz-Carlton values the contributions of its associates and offers opportunities to grow both professionally and personally while working in an environment that instills pride in their work and team.

By joining The Ritz-Carlton through Marriott International, you enter a global community committed to excellence and service innovation. This position offers the chance to deliver unparalleled guest experiences, develop valuable hospitality skills, and be part of a prestigious brand where you can thrive and become the best version of yourself. The role is ideal for individuals who take pride in their work and seek to contribute meaningfully in a vibrant and supportive workplace. The company promotes equal employment opportunities and actively supports diversity and inclusion in hiring practices, ensuring a welcoming environment for all potential team members.