Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Gaylord Hotels, a distinguished portfolio brand under Marriott International, is a premier hospitality company renowned for delivering exceptional meetings and experiences. Situated in Nashville, Tennessee, Gaylord Hotels combines innovative service offerings with a rich cultural blend that embraces diversity and inclusion. Known for their large-scale property events and immersive guest experiences, Gaylord Hotels prides itself on creating an environment where employees, known as STARs, bring creativity, entrepreneurship, and heartfelt service to life. The company is committed to equal opportunity employment, making it a welcoming workplace for all, including veterans and individuals with disabilities. Working at Gaylord means joining a global team that supports professional growth, providing employees with endless career opportunities beyond conventional hotel roles.
The Guest Environment Expert position at Gaylord Hotels is a full-time, non-management role located at 2401 Music Valley Drive, Nashville, Tennessee. This role is essential in maintaining the cleanliness and appearance of all hotel areas, ensuring guests have a memorable and unique experience with every stay. Unlike traditional housekeeping roles, this position embodies a comprehensive approach to hotel maintenance, emphasizing outstanding guest service and attention to detail throughout the property and public spaces. The hourly wage for this role is set at $18.50, reflecting the importance Gaylord places on quality work and dedication.
As a Guest Environment Expert, you will be entrusted with a broad range of duties including cleaning guest rooms, stocking housekeeping carts, responding to guest requests efficiently, and maintaining the beauty of public spaces. The role requires physical stamina as employees spend extended periods on their feet performing hands-on tasks like lifting and moving objects up to 50 pounds independently. The position demands a keen adherence to safety protocols, company policies, confidentiality standards, and professional presentation in uniform and communication.
This role is not just about cleanliness; it is about crafting an environment that guests perceive as inviting, comfortable, and impeccably maintained. The Guest Environment Expert plays a crucial part in the overall operation of the hotel by ensuring every space reflects the high standards and quality expected from a world-class hospitality brand. The position offers an opportunity to develop valuable skills in hospitality operations while being part of a diverse team committed to excellence and innovation.
Joining Gaylord Hotels means becoming part of a culture that values your unique talents and experiences, supports your career development, and encourages you to be the best version of yourself. It is a role designed for individuals who thrive in dynamic environments, are passionate about service, and eager to contribute meaningfully to an extraordinary guest experience each day.
The Guest Environment Expert position at Gaylord Hotels is a full-time, non-management role located at 2401 Music Valley Drive, Nashville, Tennessee. This role is essential in maintaining the cleanliness and appearance of all hotel areas, ensuring guests have a memorable and unique experience with every stay. Unlike traditional housekeeping roles, this position embodies a comprehensive approach to hotel maintenance, emphasizing outstanding guest service and attention to detail throughout the property and public spaces. The hourly wage for this role is set at $18.50, reflecting the importance Gaylord places on quality work and dedication.
As a Guest Environment Expert, you will be entrusted with a broad range of duties including cleaning guest rooms, stocking housekeeping carts, responding to guest requests efficiently, and maintaining the beauty of public spaces. The role requires physical stamina as employees spend extended periods on their feet performing hands-on tasks like lifting and moving objects up to 50 pounds independently. The position demands a keen adherence to safety protocols, company policies, confidentiality standards, and professional presentation in uniform and communication.
This role is not just about cleanliness; it is about crafting an environment that guests perceive as inviting, comfortable, and impeccably maintained. The Guest Environment Expert plays a crucial part in the overall operation of the hotel by ensuring every space reflects the high standards and quality expected from a world-class hospitality brand. The position offers an opportunity to develop valuable skills in hospitality operations while being part of a diverse team committed to excellence and innovation.
Joining Gaylord Hotels means becoming part of a culture that values your unique talents and experiences, supports your career development, and encourages you to be the best version of yourself. It is a role designed for individuals who thrive in dynamic environments, are passionate about service, and eager to contribute meaningfully to an extraordinary guest experience each day.
Job Requirements
- high school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- ability to lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
- adherence to company policies and procedures
- professional appearance and communication
- ability to maintain confidentiality
- availability for full-time schedule
Job Qualifications
- experience in housekeeping or related field preferred
- ability to work effectively in a team
- strong attention to detail
- good communication skills
- ability to follow safety protocols
- high school diploma or equivalent preferred
Job Duties
- clean guest rooms and public spaces
- stock housekeeping carts
- respond promptly to guest requests
- maintain appearance and cleanliness of hotel
- follow safety and company policies
- uphold quality standards
- lift and move objects up to 50 pounds
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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