Room Attendant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $22.45
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, known for its commitment to providing exceptional guest experiences and fostering an outstanding workplace culture. With a rich heritage of welcoming over 3 billion guests worldwide, Hilton continues to set new standards for the future of travel through its world-class brands and dedication to the core values of hospitality. The company has received repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune, reflecting its commitment to creating an inclusive, supportive, and rewarding environment for its Team Members. Hilton believes in filling the earth with the light and warmth of hospitality and strives to bring this vision to life in every guest interaction and employee experience. The organization invests significantly in the wellbeing and growth of its employees, offering unmatched perks, benefits, and opportunities for career advancement. As a hospitality company, Hilton operates in the hotel sector, providing accommodations, amenities, and memorable stays for travelers around the globe. Its dedication to integrity, leadership, teamwork, ownership, and a focus on timely excellence informs every aspect of its operations and employee development.

The role of a Room Attendant at Hilton is pivotal in delivering memorable guest experiences by maintaining the cleanliness and comfort of guest rooms. This position is not just about housekeeping; it's about spreading warmth and hospitality to every guest through attention to detail and genuine care. Room Attendants are responsible for cleaning and tidying assigned rooms, making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks when necessary. They replenish linens and amenities such as towels and guest essentials to ensure a seamless stay for guests. Managing housekeeping supplies and the daily upkeep of the supply cart is another key responsibility, ensuring that all necessary items are readily available to maintain efficiency. Moreover, Room Attendants play a vital role in guest satisfaction by responding promptly and courteously to guest requests, making sure every interaction reflects Hilton's values of respect and hospitality. Waste disposal is handled responsibly to maintain the cleanliness and sustainability contribution of the hotel environment.

Hilton encourages Team Members to embody its core values including a passion for hospitality, acting with integrity by doing the right thing, inspiring others through leadership, working collaboratively as a team, taking ownership and accountability for their roles, and maintaining a strong focus on the present moment to create lasting positive impacts. This role is ideal for individuals who thrive in dynamic environments and seek to contribute meaningfully to an award-winning workplace culture.

Joining Hilton means becoming part of a company that looks after its people. The benefits package for Room Attendants includes incredible travel perks with deeply discounted stays at Hilton’s global properties, an employee stock purchase program offering a 15% discount on shares, paid parental leave, and personalized caregiving support. Additional support services like crisis concierge and mental health resources are also provided to ensure a holistic approach to employee wellness. Hilton offers generous paid time off to help Team Members recharge, comprehensive health and welfare benefits including medical, dental, and vision plans, and financial security options such as retirement plans, setting up employees for a secure future.

This role is full-time employment within a major hotel hospitality brand, offering competitive salaries and the opportunity to build a rewarding career in hospitality. Whether beginning a career or looking to grow within a supportive and vibrant work environment, Hilton welcomes candidates committed to making every guest stay a little more magical. You'll find that working at Hilton goes beyond just a job; it’s an invitation to be part of a community that values and nurtures its people while delivering exceptional service to guests worldwide.

Job Requirements

  • High school diploma or equivalent
  • Previous housekeeping or hospitality experience preferred
  • Ability to lift heavy objects and perform physically demanding tasks
  • Available to work flexible shifts including weekends and holidays
  • Strong communication and interpersonal skills
  • Ability to respond promptly and courteously to guest requests
  • Reliable and punctual work ethic

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in housekeeping or hospitality preferred
  • Ability to work independently and maintain a high standard of cleanliness
  • Excellent customer service and communication skills
  • Physical stamina to perform cleaning tasks efficiently
  • Attention to detail and strong organizational skills
  • Ability to work flexible hours including weekends and holidays

Job Duties

  • Keep guest rooms spotless by cleaning and tidying assigned rooms including making beds cleaning bathrooms dusting vacuuming and performing deep cleaning tasks as needed
  • Replenish linens and amenities by replacing bed linens towels and guest essentials as needed
  • Manage supplies by stocking maintaining and transporting the housekeeping supply cart daily
  • Delight guests by responding to guest requests promptly and courteously
  • Manage waste disposal by disposing of trash and recyclables in designated areas

Job Criteria

Experience

Entry Level (1-2 years)


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