Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Competitive wages
Training and development opportunities
Complimentary employee meals
uniforms and cleaning provided
Opportunities for career growth within hospitality
Medical Coverage
dental coverage
vision coverage
parking
Septa access
City Fitness membership

Job Description

Four Seasons Hotels and Resorts is a global luxury hospitality company renowned for setting the standard in personalized service and exceptional guest experiences across its worldwide portfolio of hotels and resorts. Established over five decades ago, Four Seasons has grown to become a symbol of elegance, refinement, and genuine care, attracting discerning travelers who seek unparalleled comfort and meticulously crafted experiences. With properties in major cities, exotic destinations, and cultural hotspots around the globe, Four Seasons is dedicated to creating memorable moments that reflect its commitment to luxury with heart. The company’s philosophy centers on empowering its employees, fostering a workplace culture of respect, growth, and collaboration, which directly translates into the attentive and heartfelt service delivered to each guest.

The Four Seasons Hotel Philadelphia stands as a pinnacle of modern luxury and sophisticated lifestyle, being the city's first Forbes Travel Guide Five-Star Hotel. This landmark destination offers guests an elevated experience above the clouds, featuring a serene spa with healing crystals, an iconic infinity-edge pool on the 57th floor, and fine dining venues led by acclaimed Michelin-starred Chef Jean-Georges Vongerichten and local James Beard Award-winning Chef Greg Vernick. The hotel embodies the spirit of Philadelphia's 'Brotherly Love,' inviting guests to enjoy exceptional hospitality that combines local culture with world-class amenities.

As a Room Attendant at Four Seasons Hotel Philadelphia, you will play an essential role in maintaining the hotel's reputation for excellence by ensuring all guest rooms and public areas meet the highest standards of cleanliness and presentation. This role is vital to creating a warm and inviting atmosphere where guests feel valued and cared for. Reporting to the Housekeeping leadership team, the Room Attendant supports both in-room services and overall hotel operations, contributing to seamless guest experiences from arrival to departure. You will be entrusted with preparing and sanitizing rooms, replenishing supplies, managing public spaces, and responding promptly to guest requests.

This position offers full-time opportunities and requires flexibility to work varied shifts, including mornings, evenings, weekends, and holidays to meet the dynamic needs of the hospitality environment. The Four Seasons team values individuals who thrive in fast-paced, collaborative settings and maintain a keen eye for detail and quality. While previous housekeeping or hospitality experience is advantageous, it is not mandatory, making this an excellent starting point for candidates seeking to build a rewarding career in luxury hospitality.

Working at Four Seasons means joining an award-winning team where career development and personal growth are prioritized. Employees benefit from competitive wages, comprehensive training and development programs, complimentary meals, uniform provision, and a supportive environment that encourages advancement within the hospitality industry. Additionally, staff enjoy access to valuable benefits such as medical, dental, and vision coverage, parking and public transit perks, and fitness memberships. Above all, being part of Four Seasons means contributing to meaningful experiences that leave lasting impressions on guests, creating a workplace culture grounded in respect, diversity, and inclusion.

Job Requirements

  • High school diploma or equivalent
  • Ability to work in a fast-paced team-oriented environment
  • Strong attention to detail and commitment to cleanliness and quality
  • Basic communication skills in English including reading writing and speaking
  • Previous housekeeping or hospitality experience is an asset but not required
  • Physical ability to perform cleaning tasks and lift move heavy items as needed
  • Valid work authorization for the U.S

Job Qualifications

  • Basic communication skills in English reading writing speaking
  • Ability to work in a fast-paced team-oriented environment
  • Strong attention to detail and commitment to cleanliness and quality
  • Previous housekeeping or hospitality experience is an asset but not required
  • Physical ability to perform cleaning tasks and lift move heavy items as needed

Job Duties

  • Clean and prepare guest rooms including making beds replacing linens and sanitizing all surfaces to brand standards
  • Maintain public areas such as corridors elevators stairwells and service spaces ensuring they are clean organized and guest-ready
  • Restock guest amenities linens and housekeeping supplies across floors and storage areas
  • Remove trash used items and room service equipment maintaining cleanliness throughout the property
  • Report maintenance concerns in guest rooms and public areas through designated systems
  • Assist with guest requests such as cribs irons rollaways in a prompt and professional manner
  • Support housekeeping team with tasks such as moving furniture turning mattresses and handling heavy items
  • Collaborate with team members and leadership to uphold service standards and create memorable guest experiences

Job Criteria

Experience

No experience required


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