ROOM ATTENDANT

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $13.25

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

short-term disability

long-term disability

Employee assistance program

Discounted rooms program

Paid holidays

Paid vacation

Paid sick time

401(k) retirement savings plan

Job Description

Renaissance Baton Rouge is a premier hotel that perfectly blends Southern hospitality, upscale decor, and a wide range of convenient amenities to offer an exceptional stay for its guests. Located just 15 miles from Baton Rouge Metropolitan Airport, the hotel enjoys a prime location with easy access to some of the area's top destinations, including the Mall of Louisiana, Perkins Rowe, Louisiana State University, and the Country Club of Louisiana. Guests can enjoy exploring numerous nearby shopping, dining, and entertainment options, making it a favored choice for both leisure and business travelers. The hotel features spacious, modern rooms and suites, each furnished with luxurious bedding, flat-panel TVs, and mini-refrigerators to provide added comfort and convenience. The on-site restaurant and room service enhance the guest experience by offering an upscale dining atmosphere right within the hotel. Renaissance Baton Rouge is an equal opportunity employer committed to diversity and adheres strictly to employment practices that prohibit discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic. This employer participates in E-Verify, ensuring compliance with federal employment eligibility requirements.

The role of Guest Room Attendant at Renaissance Baton Rouge is a full-time position dedicated to maintaining the cleanliness and attractiveness of guest rooms while delivering attentive, courteous, and efficient service to all hotel guests. The Guest Room Attendant is essential to upholding the high standards of the hotel and ensuring every guest's visit is comfortable and enjoyable. Responsibilities include thorough cleaning of guestrooms according to established standards, restocking supplies, removing trash and dirty linen, and maintaining cleanliness in hallways and public areas. Attendants must approach every interaction with guests and colleagues in a friendly, service-oriented manner and must always be attentive, helpful, and courteous. The position requires meticulous attention to detail, a proactive approach in reporting any maintenance or missing items, and adherence to hospitality and safety standards, including handling lost and found items appropriately. Besides a competitive salary, Renaissance Baton Rouge offers a comprehensive benefits package to eligible team members, featuring medical, dental, and vision insurance, life insurance, disability coverage, an employee assistance program, discounted room rates, paid holidays, paid vacation and sick time, and a 401(k) retirement savings plan. Joining Renaissance Baton Rouge means becoming part of a dedicated team that values both employees and guests, delivering excellence in hospitality in a vibrant and supportive work environment.

Job Requirements

ability to perform physical tasks such as standing, bending, and lifting
availability to work flexible hours including weekends and holidays
commitment to providing excellent customer service
basic knowledge of cleaning chemicals and supplies
ability to maintain confidentiality and professionalism
must comply with hotel policies and procedures

Job Qualifications

high school diploma or equivalent preferred
prior housekeeping or cleaning experience preferred
ability to follow instructions and hotel standards
strong attention to detail
good communication skills
ability to work independently and as part of a team

Job Duties

approach all encounters with guests and employees in a friendly, service-oriented manner
employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees
thoroughly clean guestrooms according to standards
complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up
remove all trash and dirty linen from guestrooms and hallways
keep all hallways, public areas and closets clean, neat and vacuumed if applicable
restock housekeeping cleaning cart for next days use
replenish chemical bottles
clean room with the door closed according to standards, unless requested to do otherwise by the guest
report all missing items from room to housekeeping supervisor or manager
report any maintenance repairs immediately to housekeeping supervisor or manager
handle items for lost and found according to the standards