
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.00 - $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
Highgate is a leading real estate investment and hospitality management company that manages a substantial portfolio of over $15 billion in assets. The company boasts a global footprint with more than 400 hotels situated across North America, Europe, the Caribbean, and Latin America. With a robust 30-year history marked by innovation within the hospitality industry, Highgate stands out as a forward-thinking enterprise. It offers expert guidance throughout every stage of the property cycle, including planning, development, recapitalization, and disposition. The company’s portfolio is distinguished by a diverse mix of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts that emphasize contemporary programming and digital prowess. This approach ensures that Highgate maximizes asset value through industry-leading revenue management tools that track and predict changing market dynamics to optimize performance. Backed by an executive team of seasoned hospitality professionals and corporate offices around the world, Highgate is a trusted partner for major hotel brands and top ownership groups seeking superior management and development services.
Residence Inn Oklahoma City, managed under the Highgate umbrella, is currently seeking a Room Attendant to join its dedicated team. This hourly position focuses on maintaining a high standard of cleanliness and guest satisfaction within guestrooms. The Room Attendant plays a pivotal role in providing a welcoming and immaculate environment, which is critical for the hotel’s reputation and guest experience. Responsibilities include thorough cleaning of guestrooms according to set standards, preparation of housekeeping carts with necessary supplies, and maintaining cleanliness in hallways and public areas. The role requires attention to detail, effective communication with housekeeping supervisors and managers, and a proactive approach to reporting maintenance issues and handling lost and found items. This position is well suited for individuals who enjoy a hands-on role in hospitality, have the physical capability to handle lifting and carrying supplies, and possess strong interpersonal skills to interact courteously with guests and team members. The job emphasizes both physical stamina—standing for the entire shift and performing tasks that require lifting—and a service-oriented attitude to ensure overall guest satisfaction. Residence Inn Oklahoma City offers a dynamic work environment within the trusted framework of Highgate, providing employees with the opportunity to develop their hospitality skills while contributing to a leading global hotel management company.
Residence Inn Oklahoma City, managed under the Highgate umbrella, is currently seeking a Room Attendant to join its dedicated team. This hourly position focuses on maintaining a high standard of cleanliness and guest satisfaction within guestrooms. The Room Attendant plays a pivotal role in providing a welcoming and immaculate environment, which is critical for the hotel’s reputation and guest experience. Responsibilities include thorough cleaning of guestrooms according to set standards, preparation of housekeeping carts with necessary supplies, and maintaining cleanliness in hallways and public areas. The role requires attention to detail, effective communication with housekeeping supervisors and managers, and a proactive approach to reporting maintenance issues and handling lost and found items. This position is well suited for individuals who enjoy a hands-on role in hospitality, have the physical capability to handle lifting and carrying supplies, and possess strong interpersonal skills to interact courteously with guests and team members. The job emphasizes both physical stamina—standing for the entire shift and performing tasks that require lifting—and a service-oriented attitude to ensure overall guest satisfaction. Residence Inn Oklahoma City offers a dynamic work environment within the trusted framework of Highgate, providing employees with the opportunity to develop their hospitality skills while contributing to a leading global hotel management company.
Job Requirements
- High School diploma or equivalent
- ability to exert up to 50 pounds of force occasionally and 20 pounds frequently or constantly
- ability to stand for entire shift
- effective verbal and written communication skills
- friendly and courteous attitude
- prior experience in hospitality or related field is preferred
Job Qualifications
- High School diploma or equivalent preferred
- experience in a hotel or related field preferred
- ability to communicate effectively verbally and in writing
- attentive, friendly, courteous, and service oriented manner
- basic knowledge of cleaning products and safety practices
- ability to work independently and as part of a team
Job Duties
- Thoroughly clean guestrooms according to standards
- complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen setup
- remove all trash and dirty linen from guestrooms and hallways
- keep hallways, public areas, and closets clean, neat, and vacuumed
- restock housekeeping cleaning cart for next day use
- replenish chemical bottles
- report all missing items from rooms to Housekeeping Supervisor or Manager
- report maintenance repairs immediately to Housekeeping Supervisor or Manager
- handle items for Lost and Found according to standards
- ensure overall guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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