Room Attendant

Sonesta International Hotels stands as the 8th largest hotel company in the United States, showcasing rapid growth fueled by a commitment to exceptional hospitality. With a diverse and expansive portfolio that spans over 1,000 properties in eight countries, Sonesta operates a unique blend of full-service and focused hotels located in major cities across the globe. Their properties include owned, managed, and franchised hotels, which enhances their footprint and reach, making them a prominent name in the hospitality industry. Known for their human-centered approach, Sonesta emphasizes delivering service with passion, fostering loyalty with purpose, and creating experiences that deeply connect with guests.

At Sonesta, the mantra "Together We Thrive" encapsulates the company’s mission to provide quality, value, and unforgettable hospitality to every guest during every stay. Sonesta International Hotels thrives on diversity, innovation, and a cohesive culture that puts people first, both guests and employees alike. The organization’s sizable and varied portfolio demands high standards in all aspects of hotel management, from guest services to operational excellence. This makes it an ideal workplace for hospitality professionals looking to grow with an industry leader dedicated to service excellence and team collaboration.

The role of Room Attendant at Sonesta International Hotels is integral to the company’s promise of exceptional guest experiences. The Room Attendant, often referred to as RA, operates under the supervision of the Housekeeping Management Team and plays a vital role in maintaining the cleanliness and overall appearance of guest rooms and public spaces. This position is essential in ensuring brand standards for time, product quality, and placement are meticulously met or exceeded. It is not only about cleaning but delivering hospitality that resonates with the Sonesta G.U.E.S.T. standards, reflecting care, attention to detail, and readiness to respond to guest needs.

The Room Attendant’s responsibilities include thorough cleaning of assigned rooms by making beds, dusting, vacuuming, sanitizing bathrooms, and removing trash; as well as servicing amenities such as kitchen areas and room appliances where applicable. Beyond guest rooms, the position may include work in commercial laundry facilities, operating washers and dryers, inspecting linens, and managing laundry supplies. Reporting maintenance issues, ensuring safety compliance, and coordinating with housekeeping teams to maintain efficiency are also critical aspects of this role.

Sonesta values safety and teamwork, encouraging the Room Attendant to work collaboratively with other shifts and management while promoting a safe and welcoming environment for guests and colleagues alike. The role involves physically demanding tasks requiring standing, bending, lifting up to 75 pounds, and use of cleaning chemicals, emphasizing the need for candidates who are both physically capable and detail-oriented.

This position expects flexibility with shifts including mornings, evenings, weekends, and holidays to meet the continuous demands of hospitality services. Candidates with prior housekeeping experience, especially in extended-stay environments, and proficiency in English or additional languages are preferred, highlighting the company’s commitment to multicultural and guest-focused service.

Sonesta offers a competitive pay range and a comprehensive benefits package designed to support the health and financial security of its employees and their families. Benefits include medical, dental, and vision insurance, health savings accounts with company match, 401(k) plans with company match, paid vacation and sick days, educational assistance, and various employee perks such as hotel discounts and paid parental leave. This robust benefits program underscores Sonesta's holistic approach to employee well-being and professional growth.

Working at Sonesta means joining an equal opportunity employer that fosters diversity, inclusivity, and fairness. The company encourages qualified applicants from all backgrounds to apply without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristics. Applicants are reminded to submit a complete application along with a resume to be considered for the position fully.

In summary, the Room Attendant role at Sonesta International Hotels is an excellent opportunity for hospitality professionals who take pride in delivering superior service, maintaining high cleanliness standards, and contributing to an environment where guests feel truly valued. The position offers meaningful work within a globally respected hospitality brand with opportunities for growth, competitive compensation, and a comprehensive suite of benefits. Joining Sonesta means becoming part of a team that thrives together, where every role matters, and every guest encounter is a chance to create a memorable experience.