Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
PTO with immediate accrual
Discount program for car rentals
Travel Discounts
entertainment discounts
Hotel discounts worldwide
Health Insurance
Dental Insurance
Vision Insurance
Basic Life/AD&D insurance
supplemental life insurance
Voluntary critical illness insurance
Voluntary Accident Insurance
voluntary hospital indemnity insurance
Voluntary Short Term Disability Insurance
legal insurance
Employer Sponsored Long-Term Disability Coverage
401(k) with immediate match
Double Time for Holidays Worked
Health savings account
Employee assistance program (EAP)
Dependent care FSA
Job Description
The hiring establishment is a reputable hotel that prides itself on delivering superior guest experiences. This hotel is committed to maintaining a welcoming and clean atmosphere where every guest feels comfortable and valued. The company offers a supportive and organized work environment where employees follow consistent routines aimed at high standards of cleanliness and guest satisfaction. As a member of the hospitality industry, this hotel understands the critical role each staff member plays in creating an exceptional stay for its visitors, focusing on attention to detail and proactive service.
The role of Room Attendant is essential within this hotel setting. The Room Attendant is responsible for the cleanliness and preparation of guest rooms, ensuring that each room is spotless, fully stocked, and in excellent working order before guests arrive. This position requires great attention to detail, a consistent adherence to routine tasks, and the ability to respond to guest needs promptly and professionally. Room Attendants contribute significantly to the overall guest experience by maintaining a hygienic, orderly environment and by handling guests' requests and concerns with hospitality and care. This role offers an opportunity for individuals who enjoy working in fast-paced environments and take pride in providing top-tier housekeeping services. The employment type is likely full-time or part-time with competitive benefits, including paid time off, health insurance options, and employee discounts, supporting the well-being and satisfaction of the staff. The salary details are not provided but typically align with industry standards for hospitality cleaning services. This position also provides room for professional development in housekeeping and customer service skills and plays a vital role in ensuring that the hotel maintains its high standards and positive guest reviews.
The role of Room Attendant is essential within this hotel setting. The Room Attendant is responsible for the cleanliness and preparation of guest rooms, ensuring that each room is spotless, fully stocked, and in excellent working order before guests arrive. This position requires great attention to detail, a consistent adherence to routine tasks, and the ability to respond to guest needs promptly and professionally. Room Attendants contribute significantly to the overall guest experience by maintaining a hygienic, orderly environment and by handling guests' requests and concerns with hospitality and care. This role offers an opportunity for individuals who enjoy working in fast-paced environments and take pride in providing top-tier housekeeping services. The employment type is likely full-time or part-time with competitive benefits, including paid time off, health insurance options, and employee discounts, supporting the well-being and satisfaction of the staff. The salary details are not provided but typically align with industry standards for hospitality cleaning services. This position also provides room for professional development in housekeeping and customer service skills and plays a vital role in ensuring that the hotel maintains its high standards and positive guest reviews.
Job Requirements
- High school diploma or equivalent
- previous housekeeping experience preferred
- ability to perform physical tasks such as lifting, bending, and standing for long periods
- must be detail-oriented and able to follow instructions
- good communication skills
- ability to work flexible hours including weekends and holidays
- ability to work independently and as part of a team
Job Qualifications
- Knowledge of housekeeping and laundry operations and procedures
- knowledge of proper use and storage of cleaning chemicals
- general knowledge of equipment such as vacuums, commercial washers and dryers
- able to understand and speak some of the English language
- able to prioritize work assignments
- demonstrate genuine care for customers and employees
- able to work in fast paced environment
Job Duties
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- change and replenish bed linens, towels and other guest amenities as needed
- clean other designated areas when assigned, including restrooms, public areas, offices, and meeting rooms
- ensure all hotel property is in working order
- report missing articles, damage, or mechanical problems to management or supervisor as necessary
- respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- turn in and log all guest property left in room or other public space
- attend pre-shift meetings to learn assignments and the day’s tasks
- perform deep cleaning tasks as needed, such as flipping mattresses and moving furniture
- ensure all rooms and assigned tasks are completed within the allotted minutes per room
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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